Alani Faiai

General Manager @Teletok

HR AnalystC-level ExecutiveHRCEOCTOCustomer ServiceConsultingEngineerCustomer Success ManagerRecruiterElectrical engineerHR consultantComputer engineerAssociateEngagement Manager

Alani Faiai is the current General Manager at Teletok, where he oversees strategic operations and drives innovation in telecommunications. With over 15 years of industry experience, Alani has a proven track record of enhancing service delivery and customer satisfaction. he holds a Master's degree in Telecommunications Engineering from the University of Victoria in Australia. Outside of work, Alani is passionate about community development and enjoys hiking in the Pacific Islands. Before joining Teletok, Alani served as Chief Technical Officer (CTO) at Vodafone Samoa, where he oversaw all technical operations including IT systems, fiber infrastructure, and mobile networks across all generations from 2G through 5G. Alani has held C-level executive positions for more than 10 years and previously managed technology projects during his tenure as an engineer.

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Work Background

General Manager

Telecommunications Tokelau (Teletok)General Manager

Oct. 2024Nukunonu, TokelauOversee the overall operations of Teletok - Financials, Commercials, Technical, IT, Submarine Cable, Regulations, General Fono (Parliament) Submissions, and other Executive Responsibilities

Chief Technical Officer

Vodafone SamoaChief Technical Officer

Apr. 2020 - Oct. 2024SamoaOversee all Technical and IT operations of Vodafone Samoa - IT Systems, Postpaid Billing, OCS Prepaid System, Software Development, Roaming Partnerships, Traffic Shaper, Fixedline and Mobile Core Platforms, MPLS Network, Fibre Backhaul and Last Mile Network, , Mobile Network Infrastructure (2G, 3G, 4G, 5G), Submarine Capacity Management, Project Management, Executive Responsibilities (Strategy Management, Business Management, Staff Development, Budget Management, Board Papers)

Director of Technical Operations

Bluesky Samoa LimitedDirector of Technical Operations

Jan. 2016 - Apr. 2020SamoaOversee the Technical and IT operations of the company

Senior Manager, Wireless Networks

Bluesky Samoa LimitedSenior Manager, Wireless Networks

Apr. 2011 - Jan. 2016SamoaManaging the Mobile Network, Fibre Network, Copper infrastructure, Project Roll Out, IT Platforms, Billing Systems, etc.

General Manager, Operations and Engineering

SamoaTelGeneral Manager, Operations and Engineering

Jan. 2009 - Apr. 2011SamoaOne of the four executive roles in the company, managing whole technical and IT operations

Chief Engineer

SamoaTelChief Engineer

Jan. 2006 - Dec. 2008SamoaManaging all engineering designs and project implementation of the company including copper infrastructure trenching/ducting, fibre roll out, power systems for telco sites, mobile network roll out, fixed services network, broadband platforms, lease data circuits, satellite networks, etc

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