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Work Background
Account Specialist
The Siemon Law FirmAccount Specialist
Sep. 2024
Client Engagement Specialist
GRI - Global Resources International, Inc.Client Engagement Specialist
Mar. 2023 - Sep. 2023Manage and create reports for inventory control, demand planning, inbound containers, air shipments, outbound orders. Incorporate data from manufacturing site and 3PL (Third Party Logistics) to share details of forecast with client using Pivot Tables and spreadsheets. Plan for production and action agendas via Teams with peers and clients. Collaborate with India team to ensure alignment for inbound shipments, sales, purchase orders, invoices, and client communication. Schedule meetings with team for training and client briefing. Visit 3PL to manage product quality, ensure SOP (Standard Operating Procedures) are implemented to meet client needs, and transitions to new 3PL. Manage inventory levels, stock accuracy, and reports. Operate on Fishbowl and QuickBooks
Patient Access Representative
Hollis Cobb AssociatesPatient Access Representative
Sep. 2018 - Sep. 2024Duluth, GeorgiaDriven in compliance and implementation in a high-volume atmosphere. Thoroughly search for key importance and acquire documentation for approvals to meet authorization deadlines, navigate through clinicals and medical records. Complete, verify account details for accuracy, and update accounts in departments: surgery, cardiology, gastroenterology, radiology, diagnostic. Ensure the accuracy of authorizations, follow-up with pending accounts, communicate team with updates, and assist team during absences. Operate remotely on client EMR system (Citrix, Epic)
Account Management
Reece Supply CompanyAccount Management
Aug. 2013 - Jun. 2018Norcross, GeorgiaIdentified, recommended, and introduced cost savings and efficiency improvements by creating spreadsheets to maintain true cost of products, while leveraging statistics gathered from quality data. Conducted annual reviews on vendor products to explore alternative and cost-effective avenues to achieve business objectives. Reduced contract costs by 2-3% due to effective negotiation management of 100+ vendors. Secured increasing profit by 10%, following successful product switch. Collaborate with colleagues to improve product and service knowledge by reviewing data and proposing resolutions. Optimized global demand and supply planning, running daily inventory maintenance reports, and adjusting purchase dates to accurately replenish products. Processed procurements and transfers inbound and outbound to branch facilities. Process request for quote (RFQ), online/phone/email orders, vendor drop shipping, layout request, inventory adjustments. Compiled and adjusted procurement policies and standards.

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Personal Pitch
Master ERP & EHR Systems Efficiently
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Personal Pitch
Platform Learning Instruction Design
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