OriginateSenior Product Quality Manager
May. 2016 - Mar. 2020Southern CaliforniaQuality team co-leader, managing and mentoring junior employees. Responsible for instituting and maintaining a high standard of quality on agile software products spanning multiple industries including; reinsurance, real estate, multimedia and television, IT infrastructure, artificial intelligence, commercial trucking, and education. Responsibilities include: -Working with partners to identify best practices from the start of a project by writing quality plans and documenting processes. -Conducting quality assessments and identifying delivery risks -Creating a testing strategy to include: feature/user acceptance testing, regression testing, smoke testing, penetration testing, load and performance testing, and release testing. -Resident TestRail subject matter expert, creating test cases for manual and automated testing -Experience leading quality teams of 5+ testers and automation engineers to identify critical workflows and automate critical features -Extremely Proficient with: JIRA, Trello, Github, TestRail, Google Drive, device testing, browser testing, feature acceptance testing, regression testing, release management, risk identification and management. -Proficient with: Selenium IDE, Cucumber/Gherkin, Postman