Ship Smart LLCOperations Manager
Apr. 2015 - Jul. 2018Cleveland/Akron, Ohio Area● Oversee activities directly related to making products or providing services. ● Work with internal and external research and development teams to create and implement new products for existing and prospective clients. ● Maintain a global supply line and procurement channel of ingredients and goods from international suppliers. ● Maintain inventory and quality control of over 60 unique in-house produced products for domestic and international clients. ● Determine goods and services to be sold, and set prices and credit terms, based on forecasts of clients demand. ● Work with all clients directly to ensure product quality and satisfaction. ● Work with new clients to set up their products and anything else to their satisfaction. ● Maintain all client relationships. ● Advise on facility/location changes and the purchases of new machinery to improve automation and efficiency. ● Direct and coordinate organization's finances, budget, and activities to fund operations. ● Develop and implement standard operating procedures. ● Source and purchase all raw ingredient and raw packaging.