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Work Background
Daniel Stark, LLPChief Operating Officer
Jul. 2023• Lead alignment of firmwide operations with long-term strategy using EOS and Traction tools, ensuring every team and initiative ladders to the company vision. • Improved organizational health: 94.04% Right People/Right Seat in 2025, down from 37 misaligned seats in 2022. • Led elimination of 30+ inefficiencies; oversaw outsourcing of two departments and automation of a third. • Built and rolled out the Proven Process for Elite Leadership; elevated internal bench strength and succession readiness. • Enhanced employee and client engagement: Team NPS grew from 8.6 to 9.2; Client NPS rose from 8.1 to 9.4. Google Reviews surged 30% YoY. • Drove firmwide alignment of operations with long-term strategy using EOS/Traction tools, ensuring every team and initiative laddered to the company vision. • Coached and mentored department heads through performance management frameworks, building a culture of ownership and high accountability.
Daniel Stark PCDirector Of Operations
Jan. 2022 - Jun. 2023• Restructured quarterly planning, KPI dashboards, and accountability systems under EOS to drive uniformity, execution, and visibility across teams. • Directed implementation and change management of Case Status software, improving client transparency and team workflow integration. • Spearheaded evolution of hiring practices using insights from Who, aligning recruitment with company culture and Right People/Right Seat outcomes. • Led relocation and opening of multiple offices—including launch of a new location, transition into location post-construction, and a new office buildout—ensuring alignment with culture and future growth needs. • Rolled out the People Analyzer and Functional Accountability Chart to the entire organization, anchoring EOS system adoption. • Served as operational bridge between visionaries and implementers, ensuring execution matched strategic intent across all departments. • Increased transparency and communication flow across leadership tiers, standardizing reporting and decision-making rhythm.
Daniel Stark PCDirector of Litigation Operations
Oct. 2018 - Jan. 2022• Directed litigation operations while setting new cross-functional standards in process design and team development. • Created the firm’s first departmental SOPs and maintained them in compliance with changing laws. • Established the first operational meeting cadence for litigation teams, increasing alignment and execution. • Developed and implemented professional development plans for paralegals, setting a firmwide precedent. • Onboarded and trained all new attorneys, ensuring early alignment with systems, values, and performance standards. • Co-led the Litify implementation team, aligning workflows, reporting, and Salesforce customization. • Led change management strategy for tech adoption, increasing engagement and usability across departments. • Fostered collaboration between litigation, intake, and client experience teams to ensure seamless operational delivery. • Elevated team morale and retention by embedding development conversations into routine management practices.
Daniel Stark PCLitigation Paralegal Team Lead
Jan. 2016 - Oct. 2018Bryan/College Station, Texas Area
Daniel Stark PCParalegal
Mar. 2014 - Oct. 2018
Law Offices of Paul Vigushin, P.C.Paralegal
Jan. 2012 - Mar. 2014
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