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Work Background
Norton HealthcareManager, Access Operations
Nov. 2023Louisville, Kentucky, United States
Norton HealthcareAccess Center Supervisor
Feb. 2022 - Nov. 2023Louisville, Kentucky, United States
Norton HealthcareAccess Center Coordinator
May. 2019 - Mar. 2022Louisville, Kentucky
LHC GroupAccounts Receivable Specialist
Feb. 2019 - May. 2019Louisville, Kentucky• Ensured complete review and processing of claims and send to insurance companies / responsible parties • Followed up on claim rejections, identified and corrected any error or discrepancy, and resubmitted claims in a timely manner • Contacted insurance companies to discuss claim rejections • Accounted for payments and maintained accurate files and records
ADVANCED CARE HOUSE CALLS, LLCMedical Records Auditor
Dec. 2017 - Jan. 2019Louisville, Kentucky Area• Reviewed completed chart notes and assigned suitable service • Audited chart notes to determine if they were billable under Medicare guidelines • Coordinated with a team of auditors to balance the workload • Assisted with administrative functions by answering phone calls and helping patients with billing questions
ADVANCED CARE HOUSE CALLS, LLCPatient Care Coordinator
Jan. 2015 - Dec. 2017• Served as a liaison between patients and providers to coordinate patient care and to ensure positive experiences through continuous interaction • Scheduled patient visits and confirmed appointments with patients • Led a team of patient care coordinators on special projects concerning high-risk patients • Contributed to efficient daily operations by supporting staff as needed
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