PATTERNS LLCOperations Executive
Nov. 2024Delaware, United StatesAt Patterns LLC, I wore multiple hats across several key areas of business operations. My role focused on CRM management, social media strategy, and lead nurturing โ all contributing to higher engagement and conversion rates. I supported the client's vacation ownership program through client communication, administrative support, and process optimization. In addition, I provided consulting services to streamline workflows and enhance customer experience. This well-rounded position sharpened my skills in lead conversion, digital engagement, and operational efficiency.