KeyloopProduct Operations Specialist
Jan. 2024 - Apr. 2025Reading, England, United Kingdom• Product Releases & Compliance Management: Led end-to-end product release processes, ensuring seamless alignment across Product, Engineering, and commercial teams. Managed compliance documentation and frameworks to maintain adherence to industry regulations and automotive standards. • Product Usage Metrics & Data Insights: Analyzed Product Usage Metrics to measure adoption, performance, and efficiency across Keyloop’s FUSION Automotive Retail Platform, covering Demand, Supply, Ownership, and Operate domains. Developed automated reporting dashboards to provide actionable insights, optimizing decision-making and strategic planning. • API Commercialization & Tooling: Supported API commercialization initiatives, collaborating with Product and Engineering teams for seamless integration and market adoption. Managed and optimized product tooling (JIRA, Confluence, Roadmap tools) to improve workflow efficiency, cross-team visibility, and collaboration. • Product Lifecycle Management & Operational Excellence: Enhanced Product Lifecycle processes by implementing best practices for scalability, efficiency, and consistency. Proactively identified and eliminated operational bottlenecks, ensuring faster time-to-market and optimized resource utilization. • Cross-Functional Collaboration & Communication: Acted as a strategic liaison between Product, Engineering, and other stakeholders, ensuring clear communication and alignment on priorities. Drove process improvements in a fast-paced, global product organization, fostering a culture of continuous optimization and execution excellence.