CENTERSTAGEGroup Sales Coordinator
Aug. 2008 - Aug. 2011Baltimore, MDKey in-house agent for group ticket sales. Orchestrated each piece of the group visit from first phone call to final curtain, including invoicing, payment processing, special event requests, and accessibility accommodations, ensuring a unique and customized experience. • Within first 4 months of stepping into position, drove group ticket sales in excess of the entire previous year’s combined group sales. • Promoted to Group Sales Coordinator from Senior Box Office Associate after 2nd year of employment. • Perform supervisory and other box office duties as necessary, including managing and training box office staff, customer service, ticket sales, and membership maintenance.