Tonya Charles

Operations Manager @WeSolveCx Inc.

Voice OverCustomer ServiceCustomer Success ManagerEntertainmentChat Support

Tonya Charles is the dynamic Operations Manager at WeSolveCx Inc., where she has been instrumental in streamlining processes and enhancing operational efficiency since joining the company in 2018. With over a decade of experience in operations management, Tonya excels in implementing innovative solutions that drive productivity and foster a culture of continuous improvement. Her leadership has been pivotal in reducing operational costs by 20% over the past two years, while maintaining high standards of quality and customer satisfaction. Tonya holds an MBA from Stanford University and is passionate about leveraging technology to solve complex business challenges.

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Work Background

Voice Talent

SaidByTonyaVoice Talent

Operations Supervisor

WeSolveCxOperations Supervisor

Aug. 2022Guyana

Quality Assurance Analyst

Guyana telephone & telegraph coQuality Assurance Analyst

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