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Work Background
Better-life7Family Therapist
Nov. 2024
Self-employedSales Marketing Consultant
Jun. 2024
IBMPO routing for Germany (Mercedes Benz and Daimler)
Mar. 2023 - May. 2024
IBMIBM Consulting Germany - Post-sales
Apr. 2022 - Jun. 2024Slovakia
IBMCMS Benelux GBS - NATO
Oct. 2021 - Jun. 2022Slovakia-Supporting IBM´s internal and external customers (e.g. various teams within IBM, sellers, Business Partners, Finance teams) across the globe - Billing activities (obtaining orders from customers, creation and tracking of invoices) - Contract Operations Registration activities (Ensuring accurate billing, proper contract documentation, managing contract lifecycle). - Ensuring customer satisfaction through timely and complete responses to inquiries and proactive problem resolution. - Maintaining open and effective communication with internal customers. - Working in a fast-changing environment. - Team cooperation. - Manage the account team, internal and external stakeholders - Coordinate other departments and center functions involved in account operations - Ensure that personal development and performance management routines are applied - Lead innovation in order to ensure required levels of efficiency and automation - Change-leadership skills to be applied in adhering to clients' needs and requirements
IBMBid Manager
Feb. 2021 - Sep. 2021SlovakiaBID Manager - DSW Contract preparation for DACH countries.
IBMIPE Software Incentives (Sales, Engagement, Focus, Growth, CTL) France + SW MSA for Europe & Africa
Jul. 2020 - Feb. 2021
IBMTransformation & Operations Organization
Jun. 2017 - Mar. 2021Bratislava, SlovakiaCVR Administrator professional SPGI SWG, EMEA support SaaS payments SVP eligibility/payments BPSO Payment Focal point Transformation & Operations Organization
IBMBPSO Disbursement EMEA Software administrator Channel Value Rewards, Saas and SVP Solution at IBM
Jun. 2017 - Feb. 2021Slovak RepublicEMEA BPSO Disbursement Software administrator for Channel Value Revolt, Saas and SVP Solution BPSO - Payment focal point
IBMBPSO Disbursement - SW Execution Team, CVR Sales and Sales Assist, CVR Solutions, SaaS
Apr. 2017 - Mar. 2021Bratislava, Slovakia
IBMBPSO SW Execution Team - CVR Solution, CVR/SSA, SAAS, MSA exception EMEA, CAAPS payment FP
Jan. 2017 - Feb. 2021BratislavaSW - Channel value revolt , Saas refferal, Marketing support agreement -exceptional payment SW BPSO CAAPS - payments focal point
IBMSTS BPSO - SVI GPP Administrator for VAP for Government Eligibility for EMEA
Sep. 2016 - Apr. 2018BratislavaTransformation & Operations - Enterprise Services
IBMProfesional Sales support
Oct. 2014 - Sep. 2016BratislavaFee payments
EuroCocOffice Manager
Feb. 2014 - Oct. 2014Bratislava- Validation and verification of orders - Customer service for Spain - Communication with the Suppliers (claiming, ordering, etc)
HOTEL SEVILLA CENTER SLJunior Managing Director
Jul. 2011 - Jan. 2014Sevilla Area, Spain- Personnel Department - Corporate into Internal controls - Handling of complaints
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