Mazars NigeriaInformation Technology Analyst
Dec. 2018 - Jun. 2024Lagos State, NigeriaI spearheaded improvements across various departments, like automating solutions that cut processing times by 90%, facilitated an ERP system deployment that boosted accuracy and timeliness, and centralized data to double employee productivity and optimize customer service. I designed a disaster recovery plan ensuring near-perfect system uptime, provided top-notch technical support, and implemented security measures. Additionally, I migrated legacy systems to the cloud for cost reduction and scalability, collaborated with stakeholders to align technology with business goals, trained users on new systems, and monitored system performance to continuously optimize operations.