Interactive Business Systems, Inc.Systems Administrator
Jun. 2016 - Aug. 2016Covington, Kentucky- Worked as a Systems Administrator for the Linux and Windows Environments
- Performed SA work for multiple companies with different types of infrastructure
- Worked on patch management for system updates and coordinated with the Development teams during Application patching during scheduled times - Provided tier 3 troubleshooting for various issues
- Develop, test, implement, maintain, and modify scripts, group policies, and reporting tools
- Server administration, maintenance, and backup; file share administration, print server management
- Prepare documentation including knowledge base articles, user guides, and training materials;
- Analyze technical problems, recommend improvements, modifications, and solutions;
- Troubleshoot and assist with software, hardware and process problem diagnosis
- Participate in IT security initiatives, upgrade and troubleshoot security software and hardware