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Work Background
DatavantProduct Manager
Jun. 2024Product manager for release of information platform
OntadaDirector of Product Management
Jan. 2023 - Apr. 2024Boston, Massachusetts, United States- Directed a cross-functional team of Product Managers and Business Analyst that created a patient portal and digital patient registration product
- Created processes to define product roadmap as well as prioritization framework
- Fostered customer relationships, drawing insights for product refinement.
SyapseSenior Director, Product Management
Jan. 2021 - Dec. 2023Boston, Massachusetts, United StatesExpanding current offerings and providing rigor to core product processes were key imperatives
- Pioneered a product vision, converting real-world data insights into actionable healthcare solutions.
- Orchestrated collaboration among multi-disciplinary teams to craft cohesive healthcare products.
- Enhanced user engagement metrics, resulting in heightened client satisfaction and retention.
- Mentored and led a diverse team of product professionals.
PSL GroupSVP, Product Management
Jan. 2021 - Dec. 2021Boston, Massachusetts, United StatesIntroduce Product Management to the organization and a culture of rapid testing
- Instituted a product management group targeting healthcare marketing and research.
- Achieved a 10% boost in user engagement by optimizing marketing strategies and streamlining content delivery.
- Innovated and improved internal processes through automation and dataset utilization.
GuidehouseAssociate Director, Product Management
Jan. 2020 - Dec. 2021Boston, Massachusetts, United StatesStood up new product management team inside the firm to foster better collaboration and product build in the healthcare analytics space, worked to spin up new COVID analytics during the height of the pandemic while hospitals and health systems were reacting to the changing climate
PhreesiaSenior Product Manager
Jan. 2015 - Dec. 2020Greater Boston AreaAs a full-stack product manager, I led software engineering teams, formulating and implementing strategies to ensure optimal outcomes. My oversight encompassed the daily operations of the teams and the development of three primary product lines: 1. Patient appointment scheduling and management,
2. Communications from healthcare providers, and 3. Life Science engagement tools to enhance user efficiency. Key Achievements: • Successfully mentored three junior Product Managers, imparting industry best practices and strengthening their managerial skills for peak performance.
• Generated significant revenue, both in the six and seven-digit range, by innovating in patient appointment and healthcare campaign products.
Northeastern UniversityAssistant Instructor – Health Informatics Program
Jan. 2012Boston, Massachusetts, United StatesThe university needed to expand their reach and create a new course around Patient Engagement
- Created new course around Patient Engagement and its intersection with Informatics
- Teach Data Management in Healthcare, foundational course in the program
- Provide career advice and mentorship for students
CVS Caremark Corporation / MinuteClinicProduct Manager
Jan. 2011 - Dec. 2014Woonsocket, Rhode Island, United StatesAs a Product Manager/Owner, I conducted thorough research and interviewed several leading ACOs and Health Plan PCMHs. This helped me gain insights into their challenges. Using this information, I developed personas and wireframes to guide the development of our application. I spearheaded the creation and improvement of the "Patient and Provider Insight" application, a specialized tool for managing population health. This application is tailored for clients in Accountable Care Organizations (ACO) and Patient-Centered Medical Homes (PCMH). It provides a clear view of patient trends in medication adherence and tracks essential metrics across physician practices. Key Achievement: • Presented the application to potential clients, which garnered significant interest and positive feedback regarding its capability to enhance clinical practice efficiency.
MultipleAdditional Experiences
Jan. 2002 - Jan. 2011- Consumer Medical | Product Manager | Pembroke, MA | [2014-2015]
- Objective Health (McKinsey & Company) | Product Owner | Waltham, MA | [2010 - 2011]
- Partners Healthcare, Inc. | Product Owner | Wellesley, MA | [2006 –2010]
- Beth Israel Deaconess Medical Center | Dana-Farber Cancer Institute | Business Analyst | Boston, MA | [2005-2006] - Meditech | Supervisor | Canton, MA | [2002-2005]
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