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Work Background
Wrights The Dental Supply Co. South AfricaProduct Line Manager & Business Development Officer
Aug. 2022KyalamiDynamic dual-role professional within the dental industry, responsible for driving regional strategic sales and managing a premium dental product line for a leading supplier in South Africa. Experienced in territory growth, key account development, and product positioning. Skilled in KOL engagement and the planning of educational and clinical training events to support visibility and practitioner adoption. Key Responsibilities:
- Drive business development and sales growth across designated regions
- Manage and grow a high-end dental product line, ensuring market alignment and profitability
- Build strong relationships with dental professionals, practices, and key accounts
- Collaborate with Key Opinions Leaders (KOLs) for product support, feedback, and advocacy
- Plan and execute CPD-accredited workshops, product launches, and clinic training events
- Analyze market trends, customer needs, and competitor activity to inform strategy
- Provide product training and clinical support to sales teams and customers
- Work closely with internal teams, including logistics, marketing, and technical support to ensure seamless product delivery and support
Inter-Africa DentalDental Sales Representative
Jul. 2018 - Aug. 2022Pretoria Area, South AfricaMotivated and knowledgeable sales professional with a strong understanding of dental products and clinical workflows. Experienced in promoting and selling dental consumables, equipment, and technology to private practices, dental groups, and institutions. Focused on building lasting customer relationships, achieving sales targets, and providing product training and support. Key Responsibilities:
- Promoted and sold dental products and solutions to dentists, specialists, and dental practices
- Developed and maintained strong relationships with new and existing customers
- Achieved sales targets through strategic territory management and account development
- Conducted in-practice product demonstration, training ad chairside support
- Provided clinical and technical information to assist with product adoption
- Attended industry events, trade shows, and CPD workshops to support brand presence
- Gathered market intelligence and report customer feedback to product and marketing teams
- Ensured timely follow-up on quotes, orders, and after-sales service
MACMA (Pty) LtdOperations & HR Coordinator
Aug. 2017 - Jul. 2018- Reviewed and processed overtime and leave applications
- Monitored and managed working hours for temporary staff
- Distributed payslips and handled routine payroll queries
- Resolved minor employee disputes to maintain a positive work environment
- Conducted end-to-end recruitment: CV screening, reference checks, and interviews
- Handled employee complaints and participated in disciplinary investigations and hearings
- Prepared documentation and liaised with the CCMA during dispute resolution
- Scheduled and coordinated weekly management meetings, including agenda preparation and minute-taking
- Monitored stock levels to ensure operational efficiency
- Prepared and submitted SARS documentation related to import duties
- Investigated and resolved customer complaints professionally and efficiently
- Provided customer support for navigating and using the company website
- Managed marketing campaigns and initiatives to promote brand awareness
- Supervised cleaning staff and ensured upkeep of premises
- Led refurbishment of reception area and exterior signage
- Oversaw general maintenance, including interior and exterior repairs and cleaning
Chemtech LaboratoriesPublic Relations Manager
Jan. 2017 - May. 2017Monument park- Developed strong client relationship skills, consistently meeting performance targets and managing high-pressure situations effectively
- Accountable for delivering test results to the laboratory manager and clients in a timely and accurate manner
- Ensured consistent follow-up on test results to maintain workflow efficiency
- Acted as a key liaison between the laboratory and clients, ensuring clear and professional communication
- Managed procurement of laboratory consumables to maintain uninterrupted operations
- Maintained and updated the daily log of received samples for accurate record-keeping
Various Companies Various Roles (Earlier Career History)
Jan. 2011 - Jan. 2017DIE BRONBERG PHARMACY
Assistant (2016 to 2017) THE ROYAL THAI EMBASSY
Freelance Events
(2012 to 2015) INDEPENDENT
Sound Productions
(2011 to 2013) TOEKA COFFEE SHOP
Assistant
(2011 to 2012)
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