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Work Background
MPX insuranceClient Support Specialist
Sep. 2024Boca Raton, Flórida, Estados UnidosAs a Client Support Specialist at MPX Insurance, I manage a large and active portfolio valued at over $50 million, ensuring top-tier service and account maintenance. I handle a high volume of client interactions daily, providing quotes for various insurance products and offering support to the sales team to drive business growth. Multitasking is at the core of my role — I’m used to balancing multiple priorities, solving problems quickly, and keeping clients satisfied, all while meeting tight deadlines and maintaining strong attention to detail. Client relationship management - Insurance quoting and account servicing - Collaboration with sales team - High-volume customer support - Task prioritization and multitasking under pressure
My Private PracticeSports & Aesthetic Nutritionist
Aug. 2022Alongside my other professional roles, I have always maintained a strong and consistent presence in the field of nutrition through my private practice. I provide personalized care focused on both sports performance and aesthetic goals, dedicating part of my day to individual consultations and the development of tailored meal plans. My approach goes far beyond traditional nutrition — it centers on active listening, empathy, and a deep understanding of the emotional and behavioral aspects tied to food. By acknowledging that eating habits are often shaped by complex, long-standing patterns, I work closely with each client to build healthier, more sustainable routines, helping them transform their relationship with food in a way that fits their real life. - Ongoing work in nutrition alongside other professional pursuits - Custom consultations for performance, wellness, and body composition - Deep focus on emotional and behavioral patterns - Compassionate, human-centered approach - Long-term habit building and mindset support
Banco SafraAccount Executive – Safrapay
Feb. 2022 - Feb. 2023- Built commercial partnerships with mid to high-revenue companies. - Provided consulting and sales of banking products. - Created tailored business proposals. - Managed a diverse client portfolio.
Stone PaymentsCommercial Consultant – Stone
Feb. 2021 - Mar. 2022Rio de Janeiro, Brasil- Led training for the commercial team in Southeast Rio de Janeiro. - Fostered strong partnerships between Stone and local entrepreneurs. - Conducted KPI analysis and monitored sales trends. - Specialized in B2B sales and consulting. - Worked in payment solutions, insurance, and management software. - Drafted and presented commercial proposals. - Oversaw client portfolio management.
V.A.GStartup Support – Rotterdam, Netherlands
Sep. 2020 - Oct. 2020Roterdã, Holanda.Developed operational structure using Excel and VBA to manage payment spreadsheets and employee schedules. -Strategic planning -Team and workforce management -Logistics and inventory coordination
UniqloSales Associate – Uniqlo, Stockholm
Jul. 2020 - Dec. 2020Stockholm, SwedenUniqlo is the second-largest fashion retail company in the world. At Uniqlo, I developed strong skills in store operations, sales strategy, and KPI trend analysis. Working in a fast-paced retail environment, I collaborated closely with a large, multicultural team, learning the value of teamwork, adaptability, and excellent customer service. - Store operations and customer service - KPI and sales trend analysis - Strong teamwork and collaboration in a multicultural environment - Adaptability in high-demand setting
Nutri Life FoodFounder – Healthy Food Delivery Business (Rio de Janeiro)
Mar. 2015 - Oct. 2016Niterói, Rio de Janeiro/ Brazil.Founded one of Rio’s first healthy food delivery services, gaining hands-on experience managing all aspects of a startup. After being sold, the business continues to operate successfully under the brand Leve Mais Vida: Instagram
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