Requests
2
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💸57%
Marketing
💬42%
Customer Service
📋42%
Assistant
Geos
Work Background
ibex. PakistanTeam Coach
Jun. 2024Pakistan, IslamabadAs a Team Coach in the TV Department, I was responsible for driving team performance, enhancing service quality, and ensuring the smooth delivery of operations related to television services and support. My role involved a balance of leadership, coaching, and performance management to meet business KPIs and elevate customer satisfaction.
ibex. PakistanCustomer Service Representative
Oct. 2022 - May. 2024Islamabad, Islāmābād, Pakistan
Kawonki InnovationsCustomer Service Representative
Nov. 2021 - May. 2022PakistanResponsible for researching, replicating, and providing feedback for product issues reported by the customer within the SLA time-frame Contacting customers to give them accurate feedback and conducting follow-ups. Wrote technical documentation regarding product and company policies. Maintaining user accounts and inventory on e-commerce platforms i.e. Shopify, Amazon Processing RMA's and refunds for different customers and vendors. Followed up with the customers ensuring the good overall customer experience, while staying updated with cross functional departments Conduct product training's for different clients for the ease use of the product itself
University of Agriculture, PeshawarResearch Scholar
Feb. 2021 - Dec. 2021PakistanDocumented procedures and results with high degree of accuracy and precision. Completed research with experience in computing environment and had sound knowledge about various statistical tools e-g MEGA X, SPSS, R-programming and POPGENE. Experience in gene documentation, PCR and basic molecular lab techniques. Participated in various workshops at each assigned school to promote academics and gain leading and learning experience.
Pakistan Council of Scientific and Industrial Research (PCSIR)Research Assistant
Apr. 2019 - May. 2019Peshawar, Khyber Pakhtunkhwa, PakistanQuantitative and qualitative analysis of food and water samples using molecular techniques. Coded data in preparation for computer entry. Carried out day-to-day duties accurately and efficiently. Verified accuracy and validity of data entered in databases to correct errors. Prepared tables, graphs and fact sheets to summarize research results.
Peshawar Medical CollegeResearch Assistant
Feb. 2019 - Mar. 2019Peshawar, Khyber Pakhtunkhwa, PakistanWorked as Research assistant in Microbiology and biotechnology division on the qualitative and quantitative analysis of Hepatitis (HVB and HVC)
Intch is a Professional Networking App for the Future of WorkSee more people like Momina on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1789912 people
26
Owner @ G sakhi Minerals Pakistan
21
Unit Head HR Off boardings and Services @ Faysal Bank
21
UX Designer & Researcher
522228 people
26
Owner @ G sakhi Minerals Pakistan
15
Inventory and Best Practices Lead @ PepsiCo - Frito Lay
28
International Liaison @ V-GRO Seed corporation