Francesca Reeves

Customer Service Representative/ Data Entry Clerk

ITData Entry Associate🐦 DesignCopywritingFinanceMusicEntertainmentSingerTranslatorHRTutorCall CenterCustomer Support RepresentativeSales & BizDevCustomer ServiceData EntryEducationChat SupportAssistantAdministrative AssistantOffice Assistant

Francesca Reeves is a dedicated Customer Service Representative and Data Entry Clerk with over 5 years of experience in enhancing client satisfaction and streamlining data processes. Skilled in managing customer inquiries with a friendly and efficient approach, she ensures seamless communication and problem resolution. Francesca excels in data accuracy and organization, contributing to improved operational efficiency. In her free time, she enjoys playing music, travelling and exploring in natures.

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Work Background

Advanced Customer Service Advisor

Royal Mail GroupAdvanced Customer Service Advisor

Nov. 2024 - Mar. 2025United Kingdom, PlymouthDealing with delivery issues and claims from business accounts.

English Second Language Teacher

Cambly Inc.English Second Language Teacher

Buying Assistant

The RangeBuying Assistant

Oct. 2017 - Jul. 2021Plymouth, Devon, United Kingdom

Admin/ Call Handler

Western Mortgage ServicesAdmin/ Call Handler

Mar. 2016 - Mar. 2017Plymouth, United Kingdom

Inbound Call-Handler

Expolink Europe LtdInbound Call-Handler

Aug. 2015 - Jan. 2016

Requests

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