Shadow Investigations Ltd. (2004–2017)Private Investigator | Operations & Case Project Management
Jan. 2004 - Dec. 2017Delta, BCPrivate Investigator specializing in pattern recognition, interviewing, and undercover operations. Managed cases from investigator handoff to final deliverables; including evidence handling, report preparation, and client care. When covering for the owner, oversaw full internal operations, client intake, dispatch, contractor/vendor coordination, and retainer setup. Specialized in pattern recognition, professional interviewing, and undercover operations while managing the post-investigation process from handoff to final deliverables. Responsibilities included handling all evidence, editing video, compiling detailed reports, and preparing case materials for legal teams and private clients. Provided client care throughout each case, ensuring discretion, accuracy, and timely delivery. When covering for the owner, I additionally managed full internal operations; including client intake, dispatching investigators, coordinating with contractors and vendors, setting up client retainers, and overseeing all active cases from initial request to final client delivery. This required balancing multiple priorities, maintaining clear communication across all parties, and ensuring cases moved forward smoothly and on deadline.