Michael Fuerste - General Manager, PFP Technical Services LLC

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Work Background

PFP Technical Services LLCGeneral Manager

Mar. 2023Abu Dhabi Emirate, United Arab EmiratesAs the General Manager of PFP Technical Services LLC, I lead a dedicated team of Field Service Representatives (FSR), Engineers, Mechanics, and Support Staff that provide exceptional maintenance, repair, and overhaul services, along with comprehensive lifecycle support for land platforms, heavy utility vehicles, and ground support equipment for the UAE Armed Forces and MENA region clients. PFP Technical Services LLC is a leading provider of comprehensive support services for the UAE Defence sector. We empower our customers to focus on their missions, confident that their land-based platforms and systems, warfighters, and other personnel are in optimal condition. PFP Technical Services LLC is the authorised MENA partner and representative for Kidde Deugra (Collins Aerospace) fire detection and suppression systems, we are committed to innovation and excellence, making us a trusted partner in defence readiness and support. In my role, I am responsible for: * Overseeing all aspects of company operations to ensure our strategic goals are met. * Developing and implementing business strategies that drive growth and strengthen our market presence. * Building and maintaining robust relationships with clients, partners, and stakeholders to ensure long-term success. * Leading a team of skilled professionals in a collaborative and innovative work environment. * Ensuring that all projects are executed on time, within budget, and to the highest quality standards.

L-6 FZE, 8Lang DMCC & International Rescue FZEDirector of Logistics

Feb. 2022 - Jul. 2024Dubai, United Arab Emirates• Offer strategic guidance to the CEO and Country Managers for optimizing logistics – maintain oversight and ownership of Supply Chain, Contracts, Regulations & Governance, ILS, Warehousing, Maintenance, Purchasing, Procurement and Asset Management • Lead and develop a team of 5 Logistics Managers and oversee a 200-employee workforce • Improve operational performance through policy design, process enhancements and compliance – deliver quality and efficiency by setting up and monitoring SOPs & KPIs, conducting audits & inspections and implementing remedial action • Drive effective Contract Management - initial setup, contract generation and overseeing the entire contract lifecycle, including maintenance, revision and optimization • Optimized cost-effectiveness & budget control by reducing manpower, purchasing and procurement expenses - streamlined the supply chain, enhanced tender processes, collaborated with cross-functional teams, negotiated contracts and influenced internal & external stakeholders to achieve savings • Established trust-based relationships with internal teams, suppliers, vendors, government officials, regulators and industry peers

UAE Ministry of Defence – Presidential Guard CommandSenior Advisor (Logistics)

Mar. 2014 - Feb. 2022Abu Dhabi, United Arab Emirates• Strategic guidance to the Director of Logistics & his leadership team on optimizing logistical capability & delivery. Strategic ownership of Supply Chain Management, Contract Management, Regulation & Governance, Integrated Logistics Systems (ILS), Warehouse Management, Maintenance Management, Purchasing, Procurement & Asset Management • Entrusted to provide advice, guidance and governance oversight for the design, construction and commemorative opening of the UAE’s first-ever Martyrs’ Park. Hosted 200+ senior dignitaries, local & foreign diplomats and VVIP guests attending the event, liaising with their protocol teams • Led, engaged, mentored & developed a team of 20 direct reports (Senior Managers) & 50 indirect reports - UAE National Officers & Non-Commissioned Officers (NCOs) - including training plans & identifying & deploying best-fit international tertiary courses • Enhanced operational performance & capability - designed & executed new policies; reviewed & improved existing policies including operational process flows & regulatory & reporting procedures. Performed gap analyses, drafted reports, recommended & implemented changes, set up KPIs, supported procedural compliance. Conducted quality control audits, inspections & surveys to monitor performance vs. KPIs & recommend remedial action • Spearheaded efficient Contract Management – set up & contract generation, contract process, follow through, maintenance, revision & optimization • Maximized cost effectiveness & budget control – reduced manpower costs & delivered 15% cost reduction in Purchasing and Procurement – analysed end-to-end supply chain process, improved the tender, selection & awarding process, engaged multi-disciplinary teams, renegotiated & merged contracts, influenced & collaborated with internal & external stakeholders • Established trust & strong working relationships internally & with external suppliers, vendors, government officials, regulatory authorities & industry peers

KEGABR Solutions Pty. Ltd.Logistics Advisor | Independent Consultant (Integrated Logistic Systems / Asset Management)

Feb. 2011 - Mar. 2014Canberra, AustraliaI established this provider of specialised logistical and asset management services to the Australian government sector / Whole of Government (WOG). Key clients included Australian Department of Defence (ADF) Special Operations Command (SOHQ), Canberra ACT and Australian Department of Foreign Affairs & Trade (DFAT) • Drafted strategic high-level policy and briefs – submitted to, vetted and approved by the Australian Military Chief • Built organizational capabilities by consulting on, shaping and managing the Logistics strategy and all integrated logistics within a specialized capability with an estimated equipment value of US$250 million • Developed and implemented an Asset Management Governance Framework (AMGF) with Business Rules supporting the application of ‘through life’ Asset Management and Logistics in a security-sensitive environment • Optimized procurement and minimized asset wastage, including disposal strategies, through comprehensive gap analysis and remediation recommendations. Designed and implemented procedures and plans to locate missing equipment, stocktake and manage government equipment & assets in accordance with Commonwealth Financial Management Directives, Procurements and Accounting Guidelines • Ensured strict compliance with regulatory directives and corporate governance requirements • Leveraged technology to improve productivity and asset lifecycle management: procured and implemented a unique computer-based asset management Integrated Logistics System; rolled out RFID tags and barcodes to reliably identify and manage assets and generate critical data; enabled executive level decision-making by providing data-driven insights on asset/ equipment condition and performance • Grew and nurtured a strong professional network of high-ranking government officials

APS - Department of Defence of Australia (Army)Project Manager - ADF Hazardous Chemicals Remediation Project

Aug. 2010 - Nov. 2011Canberra, AustraliaIn this role, I was the Project lead for this high-impact Public Service project where I led the Australian Army’s component of Defence’s Hazardous Chemical Remediation Plan (HCRP). • Delivered the project within scope and timelines in accordance with the agreed Enforceable Undertaking (EU) with COMCARE • Ensured project success by driving synergies and fostering cooperation and open communication between inter-agency working groups from the joint forces – Navy, Army and Airforce • Instituted controls to prevent and/or manage incident recurrence – drafted risk mitigation policy endorsed by Chief of Army; implemented a remediation plan throughout Army Commands

NCL HoldingsCountry Manager, Logistics

Jan. 2009 - Dec. 2010Kabul, AfghanistanHere, I oversaw day-to-day operations for all logistics projects within Afghanistan. Reported to senior Government Officials, NATO Military Forces (USTRANSCOM, CENTCOM, SDDC) and the US State Department personnel and led a team of 7 Project Managers and maintained administrative control for over 500 locally-engaged staff. • Managed a project portfolio valued at USD 100 million and accountable for assets over USD 3.2 billion. Key projects successfully delivered included: • US Army Host Nation Trucking (HNT) • ISAF/DESC Aviation Fuel Importation (through the Northern Distribution Network) • Afghanistan National Army Weapons Repair/ Maintenance • Freight Forwarding & Customs Clearance • Life Support contracts for US Embassies and Mentors Program • Implemented Logistic and Risk Management policies to uphold US standard contract compliance. Conducted internal audits to ensure stringent adherence to contracts • Identified new business opportunities - bid for, won and executed new contracts • Recognized for exemplary performance in contracts management and risk and incident mitigation

Hyatt Regency CoolumDirector Safety, Security & Risk

Jan. 2009 - Dec. 2010Sunshine Coast* Responsible for the management of all aspects relating to the health, safety and security of the resort. * Partner with hotels to support effective methods of workers’ compensation claims management, safety management and achievement of annual metric goals (frequency, severity, OSHA recordables). * Maintain a safe, secure, and healthy environment by establishing, following, and enforcing OSHA standards and procedures; complying with legal regulations; developing and implementing disaster plans. * Oversee the resort to ensure compliance with federal/state/local workers’ compensation and safety compliance. * Oversee Transitional Duty Program and partner with Hyatt hotels to ensure compliance. * Avoid legal challenges by conforming to the regulations of the corresponding state’s workers’ compensation boards/ commissions/ agencies. * Responsible for the effective management of the Safety training function in line with Hyatt International Brand Standards. Identify training needs, plan, implement, and deliver general, core and management training across all levels of the organisation. * Conduct clinic evaluations, conduct periodic claims audits and actively participate in claims reviews. * Substantiate financial transactions by auditing claim files and payment history. * Maintain confidence and protect operations by keeping financial and healthcare information confidential. * Meet financial requirements by submitting information for budgets; monitoring expenses. * Protect organisation's value by keeping information confidential. * Accomplished organisation goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. * Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.

Army Recruit Training CentreBusiness Services Manager (CSM - Company Sergeant Major)

Dec. 2006 - Jan. 2009Kapooka, New South WalesOriginally joined as the Training Development Manager for the largest Registered Training Organisation (RTO) in Australia and later took up the role Business Services Manager. As the Business Services Manager, reported to the General Manager with the charter to implement and monitor the conduct of training. Functional responsibilities included OHS policy design and implementation, training analysis, design, delivery & evaluation. Highlights Oversaw the management of all course, trainee and staff administration, including facility and resource management. Audited compliance with AQTF standards to maintain accreditation as an RTO. Dual-hatted as the de-facto Human Resources Manager for all staff and trainees. Managed induction training, career development initiatives, postings, promotions and performance appraisals. Analysed business needs to develop new training programs and improve existing programs. Developed training management plans, course curriculum, new assessment tools, instructional techniques and delivery methods. Implemented training policy and worked with business partners to ensure courses were being delivered in an efficient and user-friendly way. Expanded OHS systems to ensure coverage of current and future needs. Advised on the development and application of assessment tools for more than 2,000 trainees annually. Acted as a subject matter expert, coaching counselling, mentoring and training instructors at all levels. Played a key role in overhauling an antiquated initial employment course to deliver a contemporary, competency based training platform on the back of comprehensive training needs analysis. Deeply involved in the preparation of training forecasts, liaising with the Defence Support Group to ensure resources were available as needed. Commended for bringing training programs into line with emerging workplace needs and for raising the standard of instructor skills across my portfolio.

Safedrive International & Agreeko InternationalQHSE & Driver Trainer

Jan. 2006 - Dec. 2009Various Locations WorldwideWorked autonomously as a QHSE Advisor/Trainer for both SafeDrive International and Aggreko International delivering QHSE and Driver Training to employees in the following locations: Africa (Nigeria, Ghana, Benin, Angola, Rwanda, Ethiopia, Senegal, South Africa), Middle East (Dubai, Abu Dhabi, Saudi Arabia, Oman and Qatar), Asia/Pacific (Malaysia, Singapore, China, Japan, East Timor and Australia), Europe (Italy, Romania and Russia), South America (Argentina). Duties and Responsibilities include: • Assuring vehicle / drivers compliance as per the Schlumberger International and Aggreko International guidelines & local regulations • Safety meetings • Fleet Manager Utilization • Responsible to track the vehicles with latest fm web software • Responsible for monthly driver scoring reports. • Responsible to create e journeys for field trips • Trips allocation • Responsible to arrange the transportation for Schlumberger employees • Responsible to apply the Schlumberger safety procedures in transportation • Ensure that the Schlumberger defined JM standard for all journeys is complied • Facilitate and participate in trainings related to HSE. • Monitor journeys on FM WEB bases system using FM 200 and 300. • Reporting to senior management on HSE non compliance issues.

Australian Defence ForceArmy Officer (Various Appointments and Roles)

Jan. 1988 - Dec. 2016All states within Australia and Overseas on OperationsRegular Army (1988-2009): I have performed in numerous appointments of increasing responsibility gaining valuable experience in domestic and international environments encompassing the following areas: - Defence Logistics Management - Operations Management - Personnel Administration - Program Development - Manpower Deployment - Inventory Management - Budget Administration - Training Development - Liaison Activities - Records Management - Managed the delivery of a diverse range of Defence logistic services in support of training and operations. - Oversaw multiple supply chains across thousands of kilometers using multi-modal channels encompassing land, air, sea and rail. - Oversaw logistics administration and Defence documentation in compliance with supply chain legislation. - Briefed senior management on logistics capability, asset management, resource shortfalls, forward work commitments and human resources matters. - Seconded to Afghanistan for six months as the Logistics Manager of the Special Forces Task Unit in Afghanistan. Managed the establishment (start-up project) of a camp housing more than 200 staff. Liaised with local and international contractors to construct camp infrastructure. Dual hatted as the Security Risk Manager and Protective Security Manager. Responsible for the identification, implementation and continual improvement of all start-up security risk management during the initial deployment of Special Forces teams working with US, Canadian and Afghan Defence staff. - Recognised for my contribution to the Special Forces Task Unit in Afghanistan in the Australia Day 2007 Honours list, when awarded the Australian Defence Force Commendation for Distinguished Service. Army Reservist (2009-2016) Special Operations Logistics Squadron (SOLS), S8 - Capability Development Officer

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