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Work Background
Von Klaus WineryChief Executive Officer, Owner, Vintner
Jun. 2015Baraboo, WIOperations, Marketing, Sales, Public Relations, Vintner
Kalahari Resort, Wisconsin DellsSupervisor
Jun. 2010 - Jun. 2015
Wyndham Vacation OwnershipQuality Service Manager
Sep. 2007 - Jan. 2009Reviewed all legal documents with owners to verify accuracy and understanding of content. Checked documents for proper signatures, notarized, and completed closings for all sales professionals. Evaluated site retention and collaborated with management to create improvement plans. Conducted observation reviews and ride-alongs, and partnered with management to develop successful training activities. Responded to owner contacts with prompt courteous action. Utilized proven sales techniques to achieve over $296,000 in new vacation ownership sales, and maintained one of the lowest rescission rates of the resort.
TDS TelecomConsumer Market Management
Nov. 2001 - May. 2007Developed, implemented and managed consumer advertising and promotional campaigns. Managed a regional marketing budget of $1 million to efficiently maximize revenue growth. Responsible for competitive marketing strategy, and campaign analysis and reporting. Successes include achieving direct response rates as high as 5.38%, Long Distance penetration of 53.6%, adding over 340,000 new long distance customers and revenue generation of over $55 million - with $12 million through the sale of DISH Networks satellite systems.
Chorus CommunicationsGraphic Designer
Mar. 1999 - Nov. 2001Concepted, created, and produced both internal and external promotional materials, print advertisements, POP displays, billboards, etc. Worked closely with publications and printers to ensure accuracy and quality of printed materials.
Weather Central, Inc.Graphic Designer
Oct. 1997 - Mar. 1999Designed all new weather pages, and redesigned existing weather pages. Performed layout, proofreading, and transmission of over 45 daily newspaper weather pages
Decker Supply Co., Inc.Art Director
Aug. 1996 - Oct. 1997Art Director in charge of all aspects of Art Department operation, to include: supervision of all production artists; illustration and design; catalog production; time management; work flow; and quality control.
United States Air ForceCommunications Intelligence Analyst
Oct. 1989 - Oct. 1993Analyzed and reported intelligence information to theatre and global level commanders and gave daily oral reports to Flight Officers and Senior Non-Commissioned Officers alike. Gained recognition as the most effective trainer while training other analysts on specific areas of national security.
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