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Work Background
The European House-AmbrosettiBusiness Developer - African Affairs
Sep. 2023City of Johannesburg, Gauteng, South Africa
Growth HubOperations Coordinator
Jun. 2022Johannesburg Metropolitan AreaMy role involves being at the forefront of supporting all aspects of Plum Guide Photography operations including freelancer management. I work cross-functionally across the host acquisition and quality teams, a role at the intersection of Plum Guide’s goal of delivering a quality product at scale. DUTIES: ● Coordinate and optimise the photoshoots pipeline and its processes to ensure photoshoots are being scheduled and done quickly, at scale, and to a high-quality standard - Organise photoshoot pipelines through CRM systems such as Salesforce - Respond to host and photographers’ queries and emails, and efficiently communicate changes to relevant parties using platforms such as GMAIL and Slack - Use of Google Sheets and Docs to organise information and plan outputs ● Be the day-to-day owner and contact person for the team of photographers, freelancers, and hosts from recruitment and training to onboarding and ongoing management - Contact freelance photographers throughout the UK and Europe to check their calendar availabilities and match with hosts in their areas - Process requests for photoshoots from hosts and the Acquisitions team - Book photoshoots and coordinate freelance photographer’s calendars using scheduling software such as Setmore - Moving solid leads through the CRM funnel, connecting them to a photographer, and arranging in-person meetings, emails, or phone calls - Following up with hosts who missed their photoshoots to reschedule photoshoots at a suitable date and time ● Support the broader operations team to develop strategies and execute solutions to scale Plum Guide globally - Liaise with Operations team members to ensure best outcomes - Engage in meetings with the broader Plum Guide team twice a week for strategic updates, decisions and changes
Growth HubBusiness Development Manager
Mar. 2022 - Jun. 2023Johannesburg Metropolitan AreaTo oversee a portfolio of B2B clients across the UK and Europe, and driving sales growth and pipeline by securing meetings between prospective clients and sales development teams.
Growth HubSales Development Representative
Mar. 2022 - Jun. 2022Johannesburg Metropolitan AreaMy role as SDR involves lead searching, email and social media to hosts, as well as referral and maintenance using CRM platforms such as Salesforce and Salesloft. DUTIES: - Developing sales strategies to draw in potential buyers and solicit potential customers for Plum Guide - Process client requests and tasks in regard to sales development through platforms such as SalesLoft - Initiating contact with customers through email outreach, social messaging, and responding to inquiries from marketing emails - Lead generation - Engaging with clients across various countries - Following up with potential customers - Collaborating with sales operations and executives to ensure goals and targets are met - Maintaining CRM using software such as SalesForce - General office/operational administration
Swiss Tropical and Public Health InstituteConsultant Researcher and Evaluator
Aug. 2021 - Oct. 2021City of Johannesburg, Gauteng, South Africa• Conducted a national data collection for UNESCO’s O3 programme on Comprehensive Sexuality Education (CSE) in South Africa. • Evaluated the programme's relevance, coherence, effectiveness, and sustainability through Key Informant Interviews (KIIs) and Focus Group Discussions (FGDs). • Collaborated with government representatives, civil society organisations, and beneficiaries to gather insights and feedback. • Contributed to shaping future directions for the O3 programme across the Eastern and Southern Africa region.
• Compiled a comprehensive report highlighting findings, policy proposals, and recommendations.
Legacy FoundationProject Coordinator
Sep. 2018 - Oct. 2019Johannesburg Area, South Africa• Oversaw multiple education projects by engaging stakeholders and providing administrative support. • Trained volunteers, enhancing project efficiency and community involvement. • Drafted proposals and managed project budgets, ensuring financial accountability and transparency. • Coordinated annual general meetings, facilitating effective communication and collaboration among stakeholders.
Legacy FoundationLead Project Coordinator
Sep. 2018 - Oct. 2019Johannesburg Area, South AfricaAs Project Coordinator, my role consists of administration, stakeholder engagement, and events coordination, with the following duties: • Plan, organize, implement, coordinate education projects, programs, and events • Compile and edit documents: reports, proposals, policies, application forms, project schedules, calendars, budgets, agendas, and minutes of meetings • Donor and stakeholder engagement • Facilitate and attend meetings with stakeholders • Training of volunteers and team leaders for projects • Conduct research and deliver presentations • Maintenance of volunteer database • Identify and engage with potential beneficiaries and donors • Load beneficiaries and process monthly payments on banking platforms • Submit NPO & SARS tax returns
QNR DataMarket Research Project Coordinator
Aug. 2016 - Dec. 2016Johannesburg Metropolitan AreaDuties were as follows: • Conduct surveys and market research interviews in various locations • Attend to field workers’ queries during data collection • Provide updates to Project Managers on team’s daily targets • Attend and participate in briefings on market research questionnaires and products
Urban Link South AfricaReal Estate Agent
Jul. 2015 - Dec. 2016City of Johannesburg, Gauteng, South Africa• Facilitated property rentals and sales by connecting landlords with potential clients, enhancing market visibility. • Organized property viewings and professional photoshoots to elevate digital marketing efforts, attracting more inquiries. • Negotiated favorable pricing on behalf of clients, resulting in successful transactions and satisfied customers.
Urban Link PropertiesReal Estate Agent
Jul. 2015 - Dec. 2016NorthcliffUrban Link is a national brand that specializes in property rentals, sales, commercial letting and business brokering throughout South Africa. My role as real estate agent allows me the opportunity to do all the above, yet with greater emphasis on property rentals and sales.
Telesure Group ServicesIntern Psychometrist
Jan. 2015 - Jun. 2015Fourways• Prepared, administered, and scored psychometric assessments for candidates across various levels. • Delivered comprehensive reports to hiring managers, enhancing recruitment decisions. • Conducted research to analyze the relationship between psychological attributes and organizational features linked to performance. • Contributed to the recruitment process at Telesure Group Services, a leading provider of insurance solutions.
University of JohannesburgStudent Assistant - Department of Psychology
Jan. 2013 - Dec. 2013• Provided comprehensive administrative support to ensure efficient operations within the Department of Psychology at the APK-campus. • Managed the filing, printing, and distribution of letters, parcels, and communication materials across campus. • Attended to student inquiries and facilitated communication between students, lecturers, and service providers. • Assisted in organizing departmental events, enhancing student engagement and departmental visibility.
EnactusCampus Coordinator & Recruitment Officer (UJ - APK campus)
Feb. 2012 - Oct. 2012Campus Coordinator: To oversee that the executive body carries out their duties, and ensuring that members engage in their respective projects Recruitment Officer: To deliver presentations in order to recruit students for Enactus as an organisation within the APK campus at UJ July 2012: Presenter at the Enactus Annual National Competition (Sandton Convention Centre)
The European House-Ambrosetti
City of Johannesburg, Gauteng, South Africa
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