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Work Background
OptumManager, Inpatient Case Management, Inland Empire
Nov. 2023 - Jan. 2025Inland Empire
EPIC Management, LPNurse Supervisor/Educator
Oct. 2018 - Jan. 2025RedlandsManage and coordinate all clinical activities of UM-Pre-Service and Inpatient nursing staff in collaboration with the UM Executive Director, the Chief Medical Director and the Client Medical Directors. Manage and lead and effective orientation and comprehensive education program for all new and existing nursing staff within the Utilization Management Department. Coordinate with leadership to identify required competencies and key performance indicators for the nursing staff and develop training/education programs around identified areas of opportunity.
Beaver Medical GroupManager - Nurse Advice Unit
Jul. 2016 - Oct. 2018HighlandNurse Advice Unit consists of Registered Nurses only, with at least 5 years experience in bedside nursing. I manage a department that requires a unique skill set. Excellent computer and assessment skills are a must. A triage nurse must have excellent critical thinking skills and be able to assess for life-threatening conditions without being able to see the patient. The nurse must be able to ask open ended questions to elicit a response from a patient good enough to pain a true picture of the patient's health. My goal is to see registered nurses in nurse advice unit being utilized to provide follow up phone calls for recently discharged patients, as well as promoting wellness and a providing medication education, reconciliation and ensuring that patient has a follow up appointment with their physician.
EPIC Management, LPRN Clinical Nurse Manager
Jan. 2013 - Jun. 2016Redlands, CaliforniaNurse manager in a Beaver Medical Group Clinic and my duties include organization and direction of clinical activities in our primary care as well as specialty departments, namely, Allergy, Obgyn, Orthopedics, Urology,Pulmonology and Surgery. I also coordinate staffing of the same to insure that effective clinical services are provided, and quality standards are met. My staff consists of registered nurses, licensed vocational nurses and certified medical assistants. I am responsible for ensuring consistent management of clinical operations and working with Site Administrator to develop budget estimates, monitor expenditures and purchases for compliance with budget guidelines. Providing general management support like rounds to practice areas, following upon employee/provider/patient concerns and maintaining compliance with IMQ standards.
Redlands Community HospitalStaff RN / Charge Nurse
Jan. 2007 - Aug. 2010Redlands, California• Working as a Team Leader, and Relief Charge Nurse, assigning pt care roster to RN teams, liaising with house supervisor on bed availability, and supervising and delegating to LVN and CNA. Duties include but not limited to overall patient care, patient admission, assessment, telemetry monitoring; reporting abnormal telemetry readings and/or medicating according to parameters in orders; in-hospital care planning and post discharge care planning; as well as documentation of patient care for smooth transition from one shift to next.
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