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Work Background
Endeavor AirInflight Learning Facilitator
Sep. 2023Minneapolis, Minnesota, United States
Louisville Free Public LibraryLibrary Assistant
Oct. 2019Louisville, Kentucky, United States
Louisville Metro GovernmentTraining Specialist
Aug. 2015 - Oct. 2019
CopyPressEditor
Apr. 2015TelecommuteCopy edit web content.
Endeavor AirInflight Training Instructor
Jun. 2013 - May. 2015Greater Minneapolis-St. Paul AreaInstruct and qualify new candidates to become flight attendants.Deliver, maintain, and develop curriculum. Instruct current flight attendants in annual requalification course.
Mesaba AirlinesEditor
Feb. 2011 - Aug. 2011Edited, researched and revised the Flight Attendant Manual during company merger. Extensive research and liaising with multiple departments to solve discrepancies and formulate standards and best practices.
Internet BrandsContent Writer
Apr. 2010 - Dec. 2010Wrote health and wellness articles for 3fatchicks.com and ehow.com
Metro Re-bathCopy Writer
Nov. 2009 - Dec. 2009Wrote advertising copy for Metro Re-bath to solicit sales referrals.
Endeavor AirFlight Attendant
Jan. 2008 - Aug. 2015Greater Minneapolis-St. Paul AreaCustomer service, responsible for inflight safety and problem solving, communicating with flight, gate, and ramp crews to coordinate on-time departures.Taught safety, job functions and policies in annual re-qualification program, and assisted in curriculum development for the NW to Delta merger.
Minnesota LifeBusiness Forms Coordinator
Jan. 2007 - Nov. 2007Created, revised, and proofread forms and applications for new insurance products and ensured legal compliance for each state.
Minnesota LifeNew Business Coordinator
Jun. 2005 - Jan. 2008Home office contact for nationwide network of field offices. Coordinated with underwriters and the field to issue new life insurance policies. Ensured accuracy of data entered and efficient processing under changing deadlines. Used multiple software systems including MS Office to integrate client information. Promoted from Assistant NBC and piloted new Eclipse product to train associates.
Seattle PublishingEditorial Intern
Jun. 2003 - Aug. 2003Researched, wrote and edited articles for Bicycle Paper, assisted in product distribution.
St. Olaf CollegeCopy Editor
Jan. 2003 - Jun. 2005Edited and proofread college publication The Manitou Messenger for punctuation, grammar and style using in-house and Associated Press guidelines.
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