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Work Background
Iowa City Community School DistrictEducator
Aug. 2022 - Jun. 2025Iowa City, Iowa, United StatesPublic School Educator, Classroom Teacher (professional sabbatical)
CX PilotsConsultant, Employee Experience, Leadership Strategy and Culture Change
Mar. 2016 - Feb. 2022Chapel Hill, North Carolina, United StatesSenior member on a team of CX transformation consultants with clients primarily in the AEC, Accounting, Legal and Insurance industries. - Collaborate with executive teams and CX professionals to create readiness and buy-in for successful strategic CX implementations. - Address organizational gaps and challenges related to strategically operationalizing CX feedback, voice of the customer, and CX data by developing value drivers, CX charters, experience standards and socialization/adoption as part of CX transformation planning and execution. - Specialize in full-scale organizational Leadership Assessments and Cultural Analysis Workshops designed to build strategy, create buy-in, and inform strategic communications and tactics for socialization and adoption of CX. - Conduct deep Training Audits to determine the best use of existing cultural assets as we built firm-wide Leadership Brand Strategies that would support the creation and maintenance of employee experience standards necessary to CX transformation. - Produce strategy deeply connected to and fully addressing challenges from the perspectives of organizational structure, political climate, resource allocation and organizational culture.
Jamie Taylor SpreitzerExecutive Coach, Leadership
Jan. 2008International
Self-employedHR & Organizational Development Consultant, Certified Servant-Leadership Coach
Jan. 2008 - Mar. 2016Cedar Rapids, IowaCertified Servant Leadership Professional with more than twenty years of HR, recruiting, employee relations, and talent management experience. Held SPHR from 1998 - 2018. Successfully completed engagements with a variety of clients in the areas of organizational development and design; organizational effectiveness; leadership development and strategic planning; human capital strategy; performance planning and assessment; compensation and benefits; servant leadership training and coaching; cultural values clarification and change; and operational leadership implementation. Long-term engagements include the transportation, distribution, aviation, insurance, non-profit, creative, and technical consulting industries. Proficient writer, speaker and communicator. Fluent in both Microsoft and Apple based business tools.
Spreitzer, Inc. VOLVO - HITACHI -UNIVERSALExecutive Vice President of Operations and Human Resources
Dec. 2001 - Dec. 2007Cedar Rapids, Iowa; Ankeny, Iowa; Omaha, NebraskaRetail distributor of heavy construction and mining equipment. Franchises: John Deere, VOLVO, and Hitachi. Founded in 1948 Spreitzer, Inc. provided business solutions to mining and construction customers for nearly 60 years in Iowa, Illinois, and Nebraska. Chief Human Resources Executive responsible for strategic human resources planning, human capital management, building organizational and employee capabilities, facilitating change, and building effective working relationships with employees, customers, and suppliers. Increased organizational capabilities by restructuring the organization’s design and key leadership roles; led one-on-one executive coaching, executive team-level interventions, as well as company wide leadership initiatives. Developed and implemented a results-oriented performance management process that focused on employee development and aligning employee goals with business objectives. Managed business operations: including multiple international vendor relationships; technology systems implementation and management; and physical facilities.
PS AirCo-owner, Business Advisor
Sep. 2000 - Jun. 2012Cedar Rapids, Iowa, United StatesPS Air was a fixed-base operator at The Eastern Iowa Airport, sold to Landmark Aviation in 2012. New and used aircraft sales and maintenance; avionics sales and repair; flight instruction, fueling and de-icing for private clients and large national carriers. Provided fuel for UPS and FedEX ground equipment and aircraft. Maintained federal contracts by providing outstanding client service for U.S. Presidential visits, campaign activity, hangar services and transportation for all government related visits to Eastern Iowa. Provided F135 Charter services for private clients, and hangar services for large corporate clients.
RSM McGladreyExecutive Search Practice Leader, Sr. Manager of Consulting
Nov. 1998 - Dec. 2001Eastern Iowa Economic UnitManaged a team of executive search professionals in a six-office region. Directly served client base and increased extended consulting services, including the addition of a technical recruitment service; provided clients with expertise in staffing, human capital strategic planning, human resources issues, recruitment, compensation, and succession planning; worked in tandem with RSMI’s General Consulting Group to provide full service human resource and executive search solutions for our regional client base.
KPMG ConsultingManaging Recruiter -Supervisor Personnel Administration
Jun. 1997 - Nov. 1998Chicago, IllinoisSr. Technical and Management Consulting Recruiter for Manufacturing, Retailing, and Distribution line of business. Executive search for Sr. Manager level consultants, other key positions included technologists for Oracle, SAP, JD Edwards as well as other ERP implementation technologists. Supervised technical recruiting effort within line. Managed several recruiters and support team for key clients; hosting interview days that included: sourcing, interviewing, testing and closing. Participated in firm wide PeopleSoft implementation project.
Telogy, Compucom Systems, US RoboticsRecruiter
Jan. 1994 - Jan. 1997
Kirkwood Community CollegeEarly Childhood Teacher
Jan. 1992 - May. 1993Cedar Rapids, IAClassroom Teacher 4-5 year preschool, spring semester 1992 Lead Classroom Teacher 3 preschool, 1992-1993 academic year
Charleston County School DistrictElementary Reading Teacher
Nov. 1990 - Dec. 1991Charleston, South Carolina Metropolitan AreaChapter One Reading Teacher 1990-1991 Building Substitute Teacher, fall semester 1991-1992
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