HRS - The Hotel PortalManaging Director Turkey - D2C Market
Feb. 2013 - Feb. 2015Istanbul, TurkeyFull P&L responsibility for Turkish market operations including business development, strategic planning, and organizational establishment. Led market entry strategy, team development, and technology localization for European hotel reservation platform expansion into Turkish hospitality market. ▪ Established complete Turkish market operations from ground up including office setup, team recruitment, and headquarters alignment ▪ Created and executed strategic market plan for HRS.com Turkish market penetration ▪ Built strategic partnerships with local meta search sites, mobile service providers, and device manufacturers ▪ Served on HRS.com consumer board directing product development, localization, marketing strategies, and global business intelligence ▪ Increased bookings by 25% through SEO localization strategy implementation ▪ Improved website conversion rate by 20% through localization and UX optimization project leadership ▪ Expanded social media presence: 100% Facebook audience growth, 50% Twitter audience growth ▪ Reduced customer acquisition costs through targeted segmentation and localized performance marketing across SEM, SEO, meta search, email, affiliate, social media, and display channels ▪ Led localization development for Turkish HRS.com and HRS Deals portals ▪ Partnered with global technology team to implement new CRM system and customer lifecycle flow ▪ Enhanced content distribution through strategic technology partnerships, display).