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Work Background
Waterland Consulting LLCBusiness Advisor ◆ Strategist
Nov. 2021Greater Minneapolis-St. Paul AreaAs a business advisor and strategist, I am a catalyst for transformation - driven by a deep commitment to operational excellence, strategic clarity, and people-centered change. I thrive at the intersection of strategy and execution, where complex challenges demand both a vision and discipline. I am recognized for simplifying complexity, aligning teams around clear goals, optimizing systems and processes, and translating strategy into results that are both measurable and sustainable. • Strategic Leadership
• Business Development
• Change Management
• Fractional Leadership
Salt FlatsChief Operating Officer
Mar. 2019 - Oct. 2021Greater Chicago AreaAs the Chief Operating Officer at Salt Flats, I led the daily operations of a 40,000 sq/ft innovation lab, driving efficiency, cost reduction, and seamless execution across all departments. My role involved translating strategic goals into actionable operational plans, managing resource allocation, and spearheading process optimization initiatives. Through the implementation of change management initiatives and optimizing processes, I scaled Salt Flats’ services, ensuring the company's competitive advantage in a dynamic market. My leadership ensured operational excellence, aligning our services with industry best practices and future-focused strategies to support innovation-driven growth. • Transformation Leadership
• Start-Up Management
• Business Integration
Optimity AdvisorsSenior Business Process Management Consultant
Oct. 2017 - May. 2019MinneapolisAs a Senior Consultant at Optimity Advisors, I managed complex business process optimization projects across various industries. My role involved the oversight of the entire project lifecycle, from initial assessment to final execution, ensuring alignment with client objectives, resource allocation and delivering measurable results.
Led cross-functional teams to identify pain points, streamline workflows, and implement data-driven strategies to enhance operational efficiency, reduce costs, and improve performance. Leveraging my expertise in project management and change management, I ensured smooth transitions to new processes and technologies, while maintaining clear communication with stakeholders. My focus on continuous improvement, combined with the ability to drive transformative solutions, delivered sustainable growth and operational excellence for project stakeholders. • Project Management
• Analytics
• Solution Architecture
Mills Construction of Minnesota LLCFounder and CEO
Jan. 2002 - Apr. 2017MinneapolisAs the Founder and CEO of Mills Construction, I successfully led the company to a 150% revenue growth over three years by implementing strategic leadership, innovative business development, and efficient operational management. I positioned Mills Construction as a leader in the Twin Cities residential custom home and remodeling market with a client-centered design-build approach. My role involved day-to-day operations, long-term strategic planning, financial management, and cultivating strong relationships with key stakeholders to ensure competitive pricing and profitability. By fostering a culture of high-quality craftsmanship and customer satisfaction, I drove the company's reputation and ensured continuous growth in a competitive industry. • Project Management
• Business Development
• Organizational Expertise
Northwest AirlinesAirline Station Supervisor
Apr. 1996 - Jan. 2002Minneapolis, Minnesota, United StatesIn my role Station Supervisor for Northwest Airlines, I managed daily airport operations for an alliance partner, ensuring efficient ground handling, customer service, and on-time performance. My responsibilities included overseeing a team of employees, coordinating flight schedules, managing baggage handling, and ensuring compliance with safety and regulatory requirements. I played a key role in resolving operational issues, optimizing workflows, and enhancing the overall passenger experience. Through effective leadership and problem-solving, I maintained operations in a fast-paced environment, contributing to operational efficiency and customer satisfaction. My ability to manage complex logistical challenges ensured seamless airport operations and supported the airline's overall success. • Flight Operations
• Safety Management Systems
• Team Management
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