SteelcaseRetail Operations Specialist
Oct. 2020 - Aug. 2021San Pedro Garza García, Nuevo León, MéxicoProduction Planning for NA (North America)
Sales order (SO) entries (from customers),
Check availability of the whole specs of the product,
Confirm SO price to avoid any kind of discrepancy,
Notify the customers when an invoice was ready,
Create a daily working plan for production (Volume),
Elaborate some production statistics reports,
Review and process backlog,
Update production orders due to special requests,
Process credit memo requests,
Create RMAs due to components
Request Quality RMA approval