Chili'sManager Assistant/ Bartender
Mar. 2006 - Apr. 2012- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. - Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. - Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Delivered food and beverage orders within established timeframes Maintained familiarity with the latest in mixology, bar equipment and sanitation standards. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.