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Public Services and Procurement Canada | Services publics et Approvisionnement CanadaProcurement Team Leader (PG-05) Professional Training & Development Division
Mar. 2024Charlottetown, Prince Edward Island, CanadaI lead a diverse team of six, including three AS and three PG employees. My primary focus is on advancing our department's procurement capabilities through targeted training and development initiatives for procurement professionals. To assist in developing relevant content for training, I employ large-scale procurement tools such as Regional Master Supply Arrangements and Standing Offers, which is also instrumental in training two PGs in the Intern Officer (IO) program to manage complex procurement projects. I oversee the "Procurement at a Glance" training program, a 6-week initiative that develops the competencies of new procurement officers. This initiative ensures that our PGs are fully equipped to meet the demands of their roles, contributing significantly to the federal government's procurement efficiency. Another part of my duties includes overseeing the production of two monthly newsletters, maintaining a public discussion forum, and a GCExchange page to enhance communication and knowledge sharing within the procurement community. I also supervise the training of two Intern Officers as they complete procurement files and assist in delivering weekly 90-minute labs, which are essential components of our hands-on training approach. In addition to these responsibilities, my role requires me to plan, assign, and evaluate complex procurement activities, ensuring that our operations comply with federal government standards. I am deeply involved in analyzing client needs and guiding my team through optimized procurement processes that adhere to legislation and policies. My proactive leadership ensures that we achieve strategic and operational objectives, focusing on preemptive solutions to potential challenges, critical for maintaining effective and efficient procurement operations.
Public Services and Procurement Canada | Services publics et Approvisionnement CanadaProcurement Specialist (PG-04) Professional Training & Development Division
Oct. 2023 - Mar. 2024Charlottetown, Prince Edward Island, CanadaI leverage my extensive experience in managing complex contracts to enhance organizational capabilities in procurement training and development. With a robust background in multi-million dollar contract management across various sectors, I now focus on designing and delivering specialized training programs that elevate the procurement skills of department personnel. My responsibilities include developing comprehensive training modules that cover a wide range of procurement topics, from strategic sourcing to contract administration. I work collaboratively with department leaders to identify training needs, ensuring that each program aligns with current industry standards and organizational objectives. My role also involves mentoring junior staff and providing them with the guidance necessary to navigate complex procurement processes successfully. Drawing on my hands-on experience with SAP Ariba and my previous leadership role, I aim to foster a learning environment that not only addresses the technical aspects of procurement but also emphasizes the importance of ethical practices and effective stakeholder engagement. My approach to professional training is informed by real-world scenarios, ensuring that learning outcomes are practical and immediately applicable. Additionally, I am an instructor for the "Procurement at a Glance" training course, specifically designed for PG-02s, and have contributed to cohorts 2 and 3. This 6-week intensive program provides a comprehensive exploration of procurement fundamentals, including legislation, policies, and practical file processing. My role extends to leading weekly 90-minute labs, conducted in both French and English, which support participants in applying classroom knowledge to real-world scenarios.
Public Services and Procurement Canada | Services publics et Approvisionnement CanadaProcurement Specialist (PG-04) Atlantic Acquisitions
Jun. 2022 - Oct. 2023Charlottetown, Prince Edward Island, CanadaI managed complex, multi-million dollar, multi-year contracts for various client departments. My responsibilities spanned overseeing the procurement of food & beverage products in Atlantic Canada, managing over $40 million annually. I developed and implemented procurement strategies for a diverse range of goods, services, and construction projects, serving key clients such as DND, CSC, AAFC, and DFO (CCG). My role demanded a high degree of complexity and adaptability, requiring me to navigate intricate contract administration processes, and provide timely advice and guidance to clients. In addition to maintaining positive client and B2B relationships in a fast-paced, multi-project environment, I was instrumental in creating RMSOs (Regional Master Standing Offers) that were multi-million, multi-year, and served multiple clients. My expertise also extends to handling real property and construction files, completing sole-source contracting, and implementing Standing Offers and Supply Arrangements. I reviewed clients' Statement of Requirements and issued various documents required for the solicitation and administration of contracts for commodities exceeding $25,000, up to multi-million dollar contracts. I also delivered in-person client training across the Atlantic Region for users of my food Standing Offers, traveling extensively to listen to client concerns and deliver tools that maximized procurement efficiency. My role as a Team Leader, while acting in a PG-05 capacity, showcased my leadership and management skills, further honing my ability to deliver exemplary customer service, maintain procurement reports, and manage data entry into financial systems. I am proficient in using the new SAP Ariba Electronic Procurement System, ensuring state-of-the-art technological adherence in procurement processes.
Public Services and Procurement Canada | Services publics et Approvisionnement CanadaSupply Officer (PG-02) NB/PE Acquisitions
Feb. 2021 - Jun. 2022Charlottetown, Prince Edward Island, CanadaDeveloped and implemented procurement strategies for goods, services, and construction projects across multiple departments, resulting in significant cost savings and improved efficiency. • Managed multi-year RMSOs for federal clients, including DND, CSC, and DFO (CCG) • Provided timely advice and guidance to clients on procurement processes, improving contract quality and client satisfaction • Prepared and maintained procurement reports, assisted with data entry into financial systems, and ensured compliance with legislation and policy • Supported contract administration from requirement definition through to award, ensuring value for money and compliance with trade agreements
The Charlottetown Yacht ClubOperations Manager
Apr. 2020 - Oct. 2020Charlottetown, Prince Edward Island, CanadaAs Operations Manager, I led the day-to-day activities, infrastructure projects, and service delivery of the Charlottetown Yacht Club, reporting directly to the volunteer Board of Directors. I was responsible for facilities oversight, procurement, event operations, and frontline member service in a fast-paced, seasonal environment. Key responsibilities included: • Managing procurement and competitive contracting for infrastructure repairs, diving services, dock refits, and construction projects • Overseeing contractor performance to ensure safety, quality, and compliance with contract terms • Supervising 10 direct staff and 20 indirect reports through frontline supervisors • Leading maintenance, guest services, wedding/event operations, and point-of-sale system management • Supporting board governance by delivering operational updates, financial details, and service recommendations This role strengthened my skills in contract oversight, vendor management, multi-tiered team leadership, and working within governance-driven organizational structures.
Parks CanadaVisitor Facilities Supervisor
Mar. 2019 - Nov. 2019Charlottetown, Prince Edward Island, CanadaIn this leadership role, I managed a seasonal team of 13 full-time students delivering cleaning, maintenance, and front-line visitor services across key areas of Prince Edward Island National Park. While not a procurement position, the role demanded the same core competencies I now apply in public-sector consulting: operational planning, quality assurance, policy compliance, and high-stakes service delivery in a government environment. Key leadership contributions: • Directed daily operations and site readiness, ensuring high service standards aligned with Parks Canada policies • Built a positive, performance-driven team culture through fair delegation, mentorship, and real-time coaching • Conducted quality reviews and proactively addressed deficiencies, reinforcing a commitment to compliance • Managed supply inventory and coordinated logistical needs across multiple locations • Resolved scheduling and team management issues while balancing organizational priorities and staff well-being • Supported public inquiries and client service in both official languages, upholding accessibility and professionalism This experience further developed my skills in operational leadership, client-focused service delivery, and policy-driven team oversight—capabilities that I now apply in training, advising, and coaching others in public-sector procurement contexts.
Canadian Forces - Cadet Instructors Cadre (CIC)Captain
Apr. 2012Charlottetown, Prince Edward Island, CanadaAs a commissioned officer in the CJCR, I have served for over a decade in leadership, training, and logistical roles within the Canadian Armed Forces. I’ve held a variety of responsibilities—including Senior Instructor, Finance Officer (FIN O), Food Services Officer (FSO), Logistics Officer (Log O), and Warehouse Manager—gaining hands-on experience in material management, procurement coordination, and operational readiness. My instructional leadership includes completion of both the Basic and Senior Instructor Courses, along with multiple advanced officer development programs. I consistently pursue additional qualifications, including senior army officer and logistics training, to remain current and capable in evolving operational environments. Key contributions: • Directed and instructed youth and junior officers in leadership, discipline, and field training • Managed procurement and material movement in a Supply Group warehouse setting • Oversaw financial operations, logistics, and food services planning for cadet programs and exercises • Conducted First Aid training as a certified St. John Ambulance Instructor • Exercised command authority during field operations and base-level activities This ongoing service continues to sharpen my skills in team leadership, training program delivery, logistics coordination, and public service accountability—directly complementing my work in government procurement and consulting.
Air-Alta Insurance (Airdrie) Ltd.Life & Health Insurance Advisor, Investment Funds Advisor, Group Benefits Specialist
Nov. 2010 - Sep. 2018Calgary, Canada AreaIn this role, I specialized in private-sector procurement of group benefits and financial products, working directly with C-suite executives and business owners to identify, scope, and implement tailored health, dental, and insurance solutions. I led the end-to-end procurement process for group benefits, including developing statements of requirement, evaluating vendor proposals, negotiating terms, and managing multi-year service agreements. My work required a deep understanding of market offerings, risk management, and regulatory compliance. Key contributions included: • Advising executive-level clients on procurement strategies aligned to workforce needs and budget • Conducting needs assessments and preparing competitive benefit plan designs • Leading contract negotiations and renewals with insurers and benefit providers • Managing ongoing contract performance and coordinating annual reviews in a highly competitive environment This role strengthened my core competencies in procurement planning, client engagement, and service delivery—skills that now support my success in the public sector.
Apple Cleaning SuppliesWarehouse Manager & Account Executive (Sales)
Jan. 2006 - Nov. 2006Calgary, Canada AreaResponsible for the daily operations of the warehouse, and ensuring that the store front remained stocked. Ensured that deliveries were coordinated, including picking of items to be delivered, as well as verifying that deliveries were completed. Received deliveries, and ensured that stock was verified against packing slips. Responsible for submitting restocking orders for a warehouse of over 1,000 items. Moved into the sales department, and was responsible for implementing a new Point of Sales system for the entire company, which included automatic resupply orders and bar-code scanning possibilities.
Sandman Hotel GroupExecutive Housekeeper, Manager of Operations (Training)
Jan. 2005 - Dec. 2005Calgary, Canada Area
Desjardins Financial Security Independent NetworkLife & Health Insurance Advisor, Investment Funds Advisor & Group Benefits Specialist
Aug. 2001 - Nov. 2010Calgary, Canada AreaIn my role at Desjardins Financial Security - Independent Network and Investments, I started as an independent advisor in Ottawa and later moved to Calgary in 2004. This position required me to build a block of business from scratch, relying heavily on my ability to sell my knowledge to clients and design compliant plans that exceeded client expectations, all while remaining on budget. I assisted families in developing their procurement strategies and plans, and followed up with them to ensure that the contract management phase met their ever-changing family needs. This often involved managing multiple projects, focusing on both their insurance and investment requirements. My success was based entirely on the ability to develop business-to-business (B2B) relationships with both clients and contracted insurance companies, including Fortune 500 firms. I provided advice and guidance to C-level management executives on their statement of requirement for health and dental benefits, as well as implementing the procurement strategy and plan. When bids were received from insurance companies, I was responsible for delivering the mandatory technical evaluations to my clients, followed by awarding and implementing the contract, and managing that contract for years to come. I developed client and stakeholder relationships to ensure that I exceeded client expectations while also managing a fast-paced and competitive annual contract review. Presentations were expected so that I could train employees on the package that was procured and made available to them, maximizing their buy-in and ensuring their understanding of the contract. Eventually, online sales were introduced and new technologies were brought into the industry and our firm.
Canadian Armed Forces | Forces armées canadiennesPiper - The Black Watch (RHC)
Sep. 2000 - Sep. 2003Montreal, Canada AreaAs a member of The Black Watch (RHC) Pipes & Drums band, I performed at many venues throughout North America.
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