Ragini Shinde - Co-Founder, Minerva Mind Consulting

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Work Background

Minerva MindTransformational Coach | NLP Practitioner

Jun. 2023Dubai, United Arab Emirates• Help clients identify and clear deep-seated unconscious blocks affecting mental and emotional regulation, performance, relationships, overcoming procrastination and setting boundaries • Conduct one-on-one breakthrough coaching sessions using NLP, emotional intelligence tools, and transformational models • Specialize in emotional mastery, confidence rebuilding, and overall personal development • Deliver tailored personal breakthrough sessions for individuals, and signature workshops for teenagers as well as organizations, focused on stress reduction, enhanced mental resilience and emotional wellness, confidence and assertiveness, goal setting and holistic wellness. • Focus on sustainable inner work for overall personal development, not temporary motivation

Luke Coutinho Holistic Healing SystemsInstructional Designer

Dec. 2018 - Dec. 2019Pune Area, India> Design and develop training material targeted at specific audience groups dealing with ailments and diseases, focused on their prevention and healing > Identify core learning objectives and assess performance needs of target audience; design learning solutions to address learning needs in collaboration with all stakeholders > Design learning curriculum using adult learning principles through a series of learning interventions > Design web-based learning to provide an immersive experience. > Design ILT lending to rich and deep interactions between the content, facilitators and learners with the use of media, PowerPoint presentations, discussions and activities. > Provide planning, designing, developing and documenting support during the development and/or re-development of new ILT and online courses and sessions. > Focused on creating engaging and meaningful, cost effective and timely courses, enabling individuals to learn and understand their medical condition and lifestyle tips to control and improve overall health > Create scalable, repeatable, consistent learning programs in a rapidly growing, global organisation. > Create website profiles for doctors and nutritionists working as part of the integrative team at LCHHS

Eaton Technologies Pvt. LtdInstructional Designer

Mar. 2014 - Jun. 2016> Identify core learning objectives and assess performance needs of target audience & implement appropriate learning interventions; design learning solutions to address learning needs in collaboration with stakeholders to balance near-term needs with long-term strategic aspirations. > Design learning curriculum using adult learning principles to improve the existing knowledge and skills of the target audience through a series of learning interventions, reducing the overall cost and time spent on training while enhancing workforce competency. > Design web-based learning to provide an immersive experience. > Design ILT lending to rich and deep interactions between the content, facilitators and learners with the use of media, PowerPoint presentations, discussions and activities. > Project managed the transformation of Eaton University’s classroom training into Virtual Instructor-led training (ViLT), which helped reduce cost of training and also made training more attune to Eaton University’s motto of “Just in time, just for you”. > Provided planning, designing, developing, documenting and testing support during the development and/or re-development of new online courses and sessions. These were tailored to client needs with regard to learning strategy, visual style, while adhering to company’s brand standards. > Focused on creating engaging and meaningful, cost effective and timely courses, enabling individuals to learn and grow within the organisation. > Executed function-specific Strategic Learning Plan that enables the linkage of learning solutions to business priorities supporting profit planning for learning needs, and targets solutions to meet audience needs at all levels of experience. > Recommended and built processes to ensure consistency and quality of the courses being designed and developed. > Created scalable, repeatable, consistent learning programs in a rapidly growing, global organisation. Designed training courses for multiple functions at Eaton.

Eaton CorporationCommunity Analyst

Aug. 2010 - Feb. 2014Eaton Technologies, PuneCommunities of Practice: > Direct responsibility for improving the collaboration and learning culture across the enterprise through the Eaton University driven Communities of Practice/ ERGs (Eaton Resource Groups) program. > Responsible for coordinating regional and functional activities and providing support including troubleshooting in maintaining the virtual collaboration environment with the Community Program manager. > Develop and share subject matter expertise in skills important to over 60 CoPs/ERGs - provide customer and logistical support. > Intake, track and guide/mentor communities and their leaders throughout the formation process. > Maintain and improve existing processes for the program. > Develop, analyse and execute the communication and change management plan; monitor the ERG mailbox to vet, respond or route queries appropriately. Responsible for timely creation and distribution of monthly eNewsletter. > Plan and schedule program workshops and information sessions. > Plan, schedule and execute quarterly ERG audits. > Metrics - Plan, create, distribute, monitor and analyse annual ERG surveys results; download and compile function wise ERG usage metrics through SharePoint. > Planned and implemented a regional communication plan focused on increasing awareness, membership and usage of ERGs in the APAC region through presentations at various Eaton business and plant locations. > Planned, organised and successfully led an Annual ERG conference. SharePoint: > Hands-on experience with SharePoint 2007 web parts, lists, document libraries, managing custom content types & custom web parts. > Experience with designing and developing custom Site Columns, Lists, Forms, Workflows and Libraries.

Mphasis an HP CompanyAsst. Unit Manager - Communication & Culture training

Jun. 2004 - Jul. 2010Pune & Bangalore, IndiaTraining Delivery: > Delivered Culture, Soft Skills and Language training for an Australian Credit Card process from Dec ’06 – ‘08 > Delivered Culture, Soft Skills and Language training for UK insurance process from Jan ’09 until Jul 2010. > Deliver training in Voice & Accent - accent neutralization, control of pace and voice modulation; Grammar - sentence construction, Parts of Speech, Word Order, avoiding use of Indian colloquialism and redundancies; Soft Skills - Empathy, rapport building, & saying a Service No to improve communication skills > Delivered training to New Hires and already existing employees in the process through floor support. Training Strategy > Led a team of Trainers in creation of individual development plans for each trainee > Training plan designer: Worked in consultation with client and process owners to design suitable Lesson plans > Conduct training need analysis and need-based trainings in collaboration with Senior Management for various programs > Work in conjunction with Operations and counterparts at different locations to increase CSAT on the shop floor. > Customized and developed training modules for Voice and Accent, Language and culture for presentation and training purposes, which are best suited to process needs. Training Co-ordination and Support > Maintaining training reports, MIS and to prepare dashboards for Client presentations on a monthly basis > Faced External and Internal audits as an Auditor and Auditee to ensure ISO guidelines are met > Interviewed (telephonic or face-to-face) eligible candidates post the recruitment stage, to decide their suitability for the process, based on business requirements.