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Work Background
GSASenior Project/Program Manager; Senior Communications Advisor
Dec. 2023 - Feb. 2025RemoteCreated, implemented, and managed a brand-new $75,000 training program to multiply GSA's public speakers in the federal IT area. Conducted a Service Delivery Model project to review all client relationships of the communications depart, assess needs and experience by conducting formal interviews, collecting and analyzing data and other business needs, and compile a new service delivery model for both marketing and communications functions of a $42B organization.
Crosby CollectionRetail Associate
Dec. 2022 - Apr. 2023I worked as a retail associate and customer service representative for Crosby Collection, an upscale jewelry store. My duties included store opening and closing, inventory, cleaning, sales, customer relationship management, and other duties as assigned. I was on my feet with a smile on my face and truly loved every minute of it.
Colby Mackenzie Loves LLCArtist, Writer & Yoga Teacher
May. 2022 - Jan. 2025Colby Mackenzie is an artist, entrepreneur, writer, and 500-hour certified yoga teacher practicing the art of love as a critical path to personal and global healing. Colby found yoga in 2016 to help her nervous system recover from an illness and has been hooked since. She practices and teaches asana (movement) and pranayama (breath control/awareness) with a focus on respecting yoga’s ancient origins, developing thoughtful, intuitive sequences that strengthen the body, calm the mind, and open the heart. She has been teaching in-person and virtual private and public classes since 2019. Learn more about her private sessions and corporate offerings on her website: colbymackenzieloves.com. Colby has been interested in writing since childhood. Colby worked in the federal government for 11 years, closing her career in 2022 as the communications manager of a major buying program. She self-published her first book of poetry, Alias All, in March 2021 and is currently working on a second with her mentor, poet Jimmy Santiago Baca, in addition to a collection of short stories and several non-fiction ideas. Colby also writes freelance for the International Association of Writers and Editors (IAPWE). Sign up for her monthly love letter on Substack (www.colbymackenzie.substack.com) to read stories of her loving practices and get support for yours, along with personal essays, news of offerings, and more.
Colby Mackenzie Loves LLCCorporate Speaker and Trainer on Employee Health
May. 2022 - Jan. 2025I work with companies committed to employee wellbeing for long-term strategic success. I speak and train employees in 3 key areas of health so they can continue to do their good work: 1) Nervous System Health & Nutrition 2) Stress Management 3) Mental Health
GSAStakeholder Engagement Manager
Apr. 2019 - Apr. 2022Stakeholder Engagement branch chief for the $36B/year Multiple Award Schedule (MAS) Program Management Office (PMO). This branch is responsible for all communications and engagement activities affecting the MAS acquisition workforce, GSA leadership, government buyers, and thousands of industry partners. Responsibilities include but are not limited to: overall engagement strategy, high-visibility MAS program launches (i.e. MAS Consolidation), digital platforms, education promotion, monthly and quarterly communications collateral, stakeholder satisfaction, and communications process improvement.
GSAProgram & Outreach Manager
May. 2018 - Apr. 2019Washington D.C. Metro AreaManaging programmatic and outreach activities for GSA's Office of Information Technology Category, including the $50B Enterprise Infrastructure Solutions (EIS) contract.
GSASenior Communications Advisor
Jun. 2017 - Nov. 2017•Led new chief executive’s internal and external brand & communications strategy, including positioning and messaging •Acted as lead writer and editor for all FAS internal and external communications, including Congressional responses •Acted as final editor overseeing creation and finalization of memos & research documents prepared for GSA Administrator •Acted as project manager tracking progress on important leadership deliverables
GSACommunications Manager
Feb. 2015 - May. 2018Washington DCCommunications manager within the GSA Office of Strategic Communications, supporting clients in the Federal Acquisition Service (FAS) Commissioner's Office and business portfolios. Main client task: the strategic communication planning and tactical execution of a high priority, multi-year FAS initiative- transforming the $33 billion Multiple Awards Schedule (MAS) Program. The MAS program is the biggest buying program on the planet, allowing federal agencies access to roughly 20,000 industry partners on contract to buy the goods and services they need to meet their missions on behalf of the American taxpayer. Focused on: *strategic communications plan development *stakeholder analysis and engagement *event planning and outreach, logistics and support *FAS executive support *blog writing & editing *media relations *social media *messaging *communications collateral development.
GSAProgram Analyst - Office of Fleet Management
Jul. 2013 - Feb. 2015Washington D.C. Metro AreaProgram Analyst with an emphasis on process improvement and communication on the Alternative Fuel Vehicle Team within GSA's Fleet portfolio. The Alternative Fuel Vehicles Team deals with alternative fuels, increased efficiency, and environmental awareness in regards to transportation in the federal sphere. *Wrote articles & interview responses for trade publications focused on the federal fleet *supported and consulted our federal customers on their AFV acquisition decisions *communicated the benefits of procuring an AFV and MVM programs available to assist *wrote and disseminated pertinent regulations and guidance *researched alternative fuel vehicle news and new types of AFVs on the horizon *communicated both internally and externally using digital platforms *conducted data analysis to help leadership make strategic business decisions *managed pilot programs and initiatives, and communicated the success of those initiatives to customers and GSA leadership
U.S General Services AdministrationProgram Analyst- Emerging Leaders Program
Jul. 2011 - Jul. 2013Washington, DCThe Emerging Leaders Program (ELP) is a competitive two year rotational program, designed to provide program participants with a wide range of experience throughout GSA's Federal Acquisition Service. During this two year program, I performed a wide variety of program analysis, process improvement, data analysis, and communication tasks to help GSA executives meet their business goals while addressing stakeholder needs.
Congressman John Tierney's Office, Peabody, MAAdministrative Assistant
Jun. 2010 - Aug. 2010Assisted staff person responsible for immigration issues, especially regarding Spanish-speaking constituents. Reported and organized constituents’ cases. Assisted in Congressman’s outreach programs and improved Congressional database.
BaneCareResearcher
Jun. 2009 - Aug. 2009Salem, MAResearched and analyzed how to implement a nursing home in Dubai, UAE within the context of the Muslim/Arab cultures, norms, and values. Conducted a board-level presentation upon completion of extensive research.
University of RichmondStudent Activities Desk Manager
Jan. 2008 - May. 2011University of Richmond, VAManaged the University Commons building and assisted students and visitors with all questions pertaining to campus activities.
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