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Work Background
Telekom Srbija adKey Account Manager for Services Sales to Large Business Customers
Mar. 2008 - Mar. 2022NisOrganization and planning of sale to clients Installing measures of Telecom’s sale improvement and clients Monitoring and training of clients on the field Make presentations about/on new products and services Monitoring markets and competition Lobbing for best business solutions Make reports to Sales Manager and make suggestions about progress, new concepts and solutions in partnership.
Telekom SrbijaKey Account Manager for Services Sales of Large Business Customers
Oct. 2007 - Oct. 2012Niš2007-2012 Key Account Manager for services Sales to Large Business Customers Marketing and Sales Function • Implementation of a new Telekom’s organization through convergention of fixed and mobile services
Telekom Srbija adKey Account Manager
Jan. 2007for services Sales to Large Business Customers Marketing and Sales Function Implementation of a new Telekom’s organization through convergention of fixed and mobile services 2005-2007 Key Account Management for Internet and fix Telecommunication, MTS Nish Reports concerning South Region Controlling of Projects Exchange of information related to the similar projects Mutual problem solving Observing the realizations to the plans Analyses of staff efficiency
MTS GroupSenior Key Account Manager
Jan. 2005Serbia
Telekom Srbija adOffice Assistant
Jan. 2004 - Jan. 2005in the Sector of Customer care Mobile Telephone Serbia Take care of users, consider their present and future needs and in cooperation with Telecom fulfill them Coordination of activities between back-office team and call operators Full support to users Solving of complaints Establishing and preserving good and permanent relationship with users
MTS of NishCoordinator
Jan. 2001 - Jan. 2004Organization and planning of sales to clients • Installing measures of Telecom’s sales improvement and clients • Mentoring and training of clients in the field • Giving presentations about new products and services • Monitoring market and competition • Lobbing for best business solutions • Make reports to Sales Manager and make suggestions about progress, new concepts and solutions in partnership.
Telekom SrbijaManager
Mar. 1999• Implementation of the new Telekom’s organization through convergence of fixed and mobile services • Services: ITC services, IP MPLS, L3, L2 VPN, Frame Relay, VoIP, IP Centrex, Tranking, BBTF, IP TV, Managed services, Telehousing, Cloud Computing, Virtual server, Observer, Web Chrono
MTS NishSales Manager
Jan. 1999 - Jan. 2001Integration of whole Telecom’s offer, colleagues and other sectors and its presentation to users. Sale of business solutions to a user throughout well organized sale of Telecom’s services and products Selling of whole or individual Telecom’s offer Leading and coordination of sale project from idea, offer, negotiation, contract signing, installment, control, service to post sale in association with other Telecom’s sectors. Manage and channel communication between a user and Telecom Expansion of business cooperation with users To observe, search and acquire new skills, services, trends so as to be ready to respond to all users’ demands
Telekom SrbijaSenior Key Account Manager
Sep. 1992NišMarketing and Sales Function ● Implementation of the new Telekom’s organization through convergence of fixed and mobile services ● Services: ITC services, IP MPLS, L3, L2 VPN, Frame Relay, VoIP, IP Centrex, Tranking, BBTF, IP TV, Managed services, Telehousing, Cloud Computing, Virtual server, Observer, Web Chrono, LTE ● Reports concerning South Region ● Controls projects ● Exchange of information related to similar projects ● Mutual problem solving ● Observing the realizations of plans ● Analyses of staff efficiency
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