Requests
0Applied by 1
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
✔️100%
IT
🗿100%
HR
🧑🔬100%
Engineer
Geos
🇷🇺100%
Russia
Work Background
Fusion CXProTechnical Specialist - Information Technology
Aug. 2022Kolkata, West Bengal, India
Fusion CX Private LimitedTechnical Specialist - Information Technology (Global Telecom & Applicartion Support - Dialer Mgmt)
Aug. 2022Kolkata, West Bengal, IndiaMajor Duties at Fusion: Technical Project Management: Led end-to-end project lifecycle for multiple cloud and infrastructure initiatives, including planning, execution, risk management, and post-implementation review. Client & Stakeholder Communication: Served as a key liaison between internal teams, external vendors, and clients to ensure alignment on project scope, timelines, and deliverables. Cloud & Endpoint Management: Oversaw implementation and support for Microsoft Intune, Azure AD, and other M365 services. Team Coordination: Managed cross-functional teams (engineering, support, security) to meet SLAs, deliver milestones, and ensure high customer satisfaction. Process Improvement: Initiated automation and workflow enhancements using tools like Power Automate and Logic Apps to streamline service delivery. Highlighted Project: Global Intune Deployment & Compliance Program Project Overview: Led a global rollout of Microsoft Intune across 4,000+ endpoints for a multinational client. This project included enforcing compliance policies, app protection, device configuration profiles, and conditional access policies. Key Achievements: Achieved 98% device compliance within the first 6 weeks of rollout. Reduced helpdesk tickets by 40% post-deployment due to proactive onboarding and training strategy. Integrated Intune with Azure AD Conditional Access to enforce secure access based on device health and location. Successfully transitioned the client from a legacy SCCM environment to a fully cloud-native endpoint management model. Tools Used: Microsoft Intune, Azure AD, PowerShell, Autopilot, MEM Admin Center, ServiceNow.
Intch is a Professional Networking App for the Future of WorkSee more people like Sumanta on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1023999 people
15
Business process lead @ Tata consultancy Services
212
AI Marketing Automation and Digital Strategist @ GV Shri
22
Founder @ Accession
272840 people
41
Business Analysts - Customer Service @ Leadsquared
18
Founder & CEO @ GVM Technologies LLC
61
Senior Project Coordinator @ Odysseus Solutions