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Macy'sSenior Manager Facilities, Vertical
Feb. 2020
Macy'sDistrict Facility Manager
Nov. 2018 - Feb. 2020Long IslandThe District Manager Facilities will supervise engineering maintenance and trade associates within their area of responsibility. Drive sales through the Stores Own Sales initiative. - Manage the day-to-day engineering and maintenance operations.
- Implement preventative and corrective maintenance plans to ensure a safe and productive work environment and a well maintained shopping environment.
- Secure compliance with all applicable codes, governmental regulations, all corporate safety and environmental guidelines.
- Communicate with Finance team to ensure adherence to expense budget/plan.
- Recruit, select, train and develop engineering and trades associates.
- Partner with Labor Relations on manpower issues as needed.
- Develop and ensure succession planning with the region.
- Oversee and execute projects and construction within the region.
Global Facility Management & Construction, Inc.Department Manager, Facility Services
Mar. 2017 - Nov. 2018Melville, New YorkManages Facilities Department through team structure. Department consists of 100+ people and produces approximately 60% of the company's revenue.
Analyze information to prioritize, execute and deliver facility management projects within multiple areas of the company including Facility Services, Construction and HVAC. Select, develop, manage and evaluate direct reports and oversee the same categories for indirect reports within the department. Manage resources including operating budget, space, staff and information. Proactively identify issues concerning technical limitations, key project requirements and client success opportunities. Establish the vision and strategy of the team ensuring there is alignment with the client objectives and interests. Provide a high level of customer service used for business development responsibilities. Successfully manage and develop high level customer relationships to encourage their use of our additional services, platforms and ideas. Collaborate with other Department Managers, CEO and President to design and implement a roadmap to achieve long-term strategic goals. Partner with CFO and President on the execution of pricing contracts for new and existing customers, including analysis of regional and national labor rates by trade and skill. Report on KPIs to clients and vendor partners.
Global Facility Management & Construction, Inc.Assistant Department Manager, Facility Services
Dec. 2014 - Mar. 2017Key Project and operations management role in Facility, Maintenance and Construction sectors. Managed a department of 100+ personnel handling 8000+ transactions per month. 24/7 service department taking appropriate actions to mitigate loss and avoid loss and resolve and/or prevent further issues. Analyzed data in order to schedule and provide proper staffing for a 24/7 operations department to provide effective customer service after hours. Responsible for improving the productivity of direct and indirect reports. Interface directly with clients to understand their objectives, assess their capabilities and prescribe recommendations to help them accelerate achievement of their business objectives through the use of our business. Provide consistent feedback and annual reviews for direct and indirect reports. Train and develop the department team leaders, properly on-board new customers, monitor and track trends by team, customer, month, trade and more. Oversee and ensure proper execution of contracts and facilities programs.
Global Facility Management & Construction, Inc.Training And Development Specialist
Mar. 2014 - Dec. 2014Role created after success as a Team Leader/Facilities Project Manager, to train staff, and also to allow the sharing of ideas, strengths and industry standards with others of all levels within the organization. Team Leader for accounts with a team of 5-7.
Identified and improved the productivity of the company. Developed Team Leaders to provide the highest level of facility service, construction project management, SLA's and cost management of all projects. Trained 100+ employees of the department.
Global Facility Management & Construction, Inc.Team Leader (Facilities Project Manager)
Jul. 2009 - Mar. 2014melville, nyProject Manager overseeing multiple client accounts and direct reports. Developed, proposed and implemented PM programs for a wide range of mechanical equipment. Liaised with clients' Corporate Facilities Department regarding PO/projects' progress and results. Engaged in ongoing meetings to develop and execute open phases of all projects. Estimated bid packages, awards, and subcontractors. Prepared pre-project schedule and daily, weekly and monthly status updates as needed. Worked closely with site managers and corporate contacts to successfully manage projects and service calls. Secured proper subcontractors insurance and requirements for the project. Assisted in the implementation of company's first technology change in 2010 to a new system.
Prudential FinancialFinancial Services Associate
Sep. 2008 - Apr. 2009Asset Allocation, Risk and Investment Protection, Money Savings, Health and Life Insurance, as well as Disability, Medical, Renters and Automobile Insurance as well as Long Term Care Policies.
Long Island UniversityResident's Assistant
Aug. 2006 - Jul. 2008The Resident Assistant (RA) is a part-time para-professional staff member for the Housing and Residential Life Department. I lived on a floor/wing of 20-70 residents and assumed primary responsibility for responding to the personal needs of floor/wing members, for shaping an environment that supports academic and personal development, and for managing critical administrative tasks at the floor/wing level. It is expected that the RA will have an active and positive attitude toward Residential Life at the University and will strive to encourage and support the goals and objectives of the department. The RA reports to their Resident Hall Director and Assistant Director of Residence Life who was a part of my planning team, and receives direct supervision and training from this staff member. As much as the residential environment is dynamic, the RA position requires individual flexibility, adaptability, enthusiasm, and commitment, as I was called upon to respond to changing needs and situations. While no position description completely describes the job, the specific responsibilities listed below are a representation of the major expectations of the RA.
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