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Work Background
MosaicInformation Technology Support Administrator
Jul. 2023Omaha, Nebraska, United StatesCoordinated the planning and execution of technology projects, ensuring timely completion within budget constraints.
Streamlined budget tracking processes, enabling real-time analysis of spending patterns against approved budgets for enhanced financial oversight.
Fostered strong vendor relationships, negotiating favorable pricing terms for IT equipment and software licenses to maximize budget efficiencies.
Maintained inventory of hardware and software assets, tracking their usage and conducting periodic audits for compliance purposes.
Developed training materials and conducted workshops to educate employees on best practices for using technology tools effectively.
Spearheaded intranet form redesign, balancing user-friendliness with stringent HIPAA compliance, enhancing operational efficiency. Performed data cleaning, transformation, and validation processes to ensure accuracy of analytical results.
Various CompaniesSenior Project Manager
Nov. 2015 - May. 2023Omaha, Nebraska, United StatesCollaborate with business, application, and Data Center teams to develop hardware capacity forecasts by leveraging system and business metrics.
Create and maintain ongoing project cost analyses to enable timely evaluations of the effectiveness and profitability of all completed work.
Worked with cross-functional teams, including stakeholders, engineers, designers, and vendors, to establish project scope, objectives, deliverables, and timelines.
Regularly tracked project progress using appropriate tools and techniques, proactively identified potential risks or issues, and implemented contingency plans as required.
Served as the primary point of contact for all project-related inquiries, managed client relationships, and promptly addressed concerns to ensure high levels of customer satisfaction.
TD AmeritradeCRE & CAFM Project Manager
Sep. 2008 - May. 2015Omaha, Nebraska, United StatesLead the discovery process to gather and define requirements from business unit stakeholders for all workplace-related requests.
Develop scopes of work and identify project delivery resources by managing the qualification process, including Requests for Proposals (RFPs).
Directed and supervised construction projects from initiation to completion, ensuring compliance with timelines, budgets, and quality standards.
Regularly monitored project progress, identified potential risks or issues, and implemented proactive solutions to ensure successful outcomes.
Negotiated contracts with vendors and suppliers to obtain favorable pricing terms while ensuring adherence to quality standards.
Managed project budgets by monitoring expenses, reviewing invoices, and making cost-effective decisions while maintaining quality standards.
West CorporationCorporate Facility Administrator
Oct. 2000 - Aug. 2008Coordinate, prioritize, and participate in activities associated with completing assigned projects or project task(s).
Implemented the enterprise Computer Aided Facility Management software system (Archibus) to create and track work orders relating to Power Systems and Preventive Maintenance work orders for Fire Systems.
Operated the unified system on the existing platform of facilities-related data created in Archibus/FM, thereby leveraging the existing background data already being regularly maintained as a part of the Facilities Management activities.
Facilitated end user training of Archibus/FM software for both web enabled and desktop programs across the portfolio, both domestically and international.
Manage and participate in site selection functions by overseeing research and documentation of cities for business expansion in order to provide Executive Management with necessary information for final site selection.
The Tennis Club & Indoor Soccer CenterSoccer Manager
Apr. 1994 - Apr. 2010Provide customer service Answer phones and fielding inquiries about the facility Accountable for soccer and tennis equipment for recreational and organized events Responsible for scheduling soccer events
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