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Work Background
Data Analyst & Customer Coordinator
Rite Way Transport GroupData Analyst & Customer Coordinator
Sep. 2024Coral Springs, Florida, United States- Perform data analysis to provide insights and trends, supporting financial decisions. - Develop and present accurate, easy-to-understand reports for internal and external stakeholders. - Manage information systems, ensuring data integrity and organization. - Create and distribute daily updates on key metrics and financial information. - Communicate with customers to collect data, clarify discrepancies, and gather required information. - Provide Accounts Receivable (AR) support by creating custom statements and reviewing claim discrepancies, errors, and other issues. - Provide Accounts Payable (AP) support by reviewing reports and information to ensure accuracy and timely processing. - Conduct customer analysis based on classification, geography, and trends, identifying reasons for behaviors and reviewing dealership performance. - Collaborate with the Director of Finance on data-driven projects and financial analysis. Maintain detailed records of customer interactions, data collected, and reports generated.
Carrier Relations & Logistics Specialist
Rite Way Transport GroupCarrier Relations & Logistics Specialist
Aug. 2023 - Sep. 2024- Facilitated and streamlined the logistics operations for the transportation of freight across North America. - Evaluated the availability and specifications of truck space, leveraging expertise in different truck types and the dimensions of transported commodities. - Collaborated in devising optimized route plans for preferred carriers, reducing deadhead mileage and enhancing carrier profitability.
Logistics Management Intern
Rite Way Transport GroupLogistics Management Intern
Jun. 2023 - Jul. 2023Coral Springs, Florida, United States- Mastered Load Genie software and logistics database systems. - Assisted in training multiple new hires on software. - Fulfilled requests from dispatch department to identify carrier locations and load specifications. - Evaluated and approved/denied insurance policies based on coverage requirements for company standards. - Called carrier prospects that matched our standards to onboard them to our network. - Maintained quality relationships through calls and emails with existing carriers in our network.
Sales Associate
ZumiezSales Associate
Jun. 2022 - Jul. 2022Atlanta, Georgia, United States- Provided exceptional customer service on a daily basis to clients. - Collaborated as an integral part of a dynamic team to accomplish diverse range of daily operational tasks.
Summer Camp Activity Specalist
In the City CampSummer Camp Activity Specalist
Jul. 2021 - Jul. 2021Atlanta, Georgia, United States- Facilitated daily activities for groups of 25-30 campers across four distinct one-hour periods. - Utilized a diverse range of interactive programming to cultivate an engaging and enriching experience for campers, designed to broaden their intellectual perspectives.
Summer Camp Senior Counselor
In the City CampSummer Camp Senior Counselor
Jun. 2020 - Jul. 2020Atlanta, Georgia, United States- Directed a cohort of 20 campers and oversaw the supervision of two team members.
Summer Camp Counselor
In the City CampSummer Camp Counselor
Jun. 2019 - Jul. 2019Atlanta, Georgia, United States- Demonstrated versatile skill set in diverse roles such as coach, mentor, confidant, and healthcare provider, among others, to cater to the needs of 1st and 2nd grade campers. - Assisted campers in selecting tailored activities to augment their camp immersion, while prioritizing their welfare through a safe and secure environment.
Summer Camp Junior Counselor
In the City CampsSummer Camp Junior Counselor
Jul. 2018 - Jul. 2018Atlanta, Georgia, United States- Provided support to counselors in managing camper engagement, safety, and overall experience during the camp program.

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