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Work Background
UFCUAssistant Area Manager
Mar. 2024Austin, Texas, United States
UFCUPersonal Financial Representative
Apr. 2021Austin, Texas, United States
Gold's GymAssistant General Manager
Dec. 2017 - Nov. 2020Austin, TexasManage all daily operations including personnel, gym activities and schedules, customer relations, purchasing and marketing strategies. Performed complex clerical duties and established policies and procedures. Maintained neat and clean club area at all times. Developed and maintained efficient relationships with vendors. Prepared all membership and fitness targets for club on monthly basis. Determined objectives and strategies to achieve revenue targets. Analyzed club activities and designed improvement strategies. Organized planning session for employee and evaluated performance. Managed and provided response for all employee pay issues. Ensured safety for all members and employees in club
Carmax Auto Super StoreSales Manager
Apr. 2012 - Oct. 2017Austin, Texas AreaResponsible for providing customers with great quality cars at great prices with exceptional customer service. Duties include, but not limited to, hiring, training, associate development of 56 sales consultants, opening, closing, conflict resolutions, maintaining great communication to all departments, schedules, merchandising and being results focused on all selling matrices. Sales managers also conduct a morning training meeting every morning, prepare reports to direct manager, resolve all funding issues, any customer issues, and insuring that all aspects of the selling process is providing exceptional customer service.
ZalesGeneral Manager
Jul. 2004 - Apr. 2012Responsible for insuring all facets of business are executed efficiently and productively. This includes, hiring, terminating, scheduling, maintaining payroll budget, ordering supplies within a budget, overseeing repair department, daily training and role playing, store display and cleanliness, insure customer satisfaction, all aspects of inventory control, all accounting functions, deposit delivery, and all while maintaining satisfactory sales figures in eight different areas. Opened two new locations for company. Was deployed to eleven different stores to hire and train incoming managers and new staffs. Conducted numerous inventories to insure Loss Prevention standards were attained. Achieved Elite Sales status, completed Service and Selling training, completed Diamond Certification, DCA Diamond Certified, DCA Gem Certified
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