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Work Background
AditCustomer Success Manager
Feb. 2021Houston
O'ConnorMarketing Coordinator
Jun. 2019 - Feb. 2021Houston, Texas AreaReceived promotion from a previous job title.
O’ConnorSocial Media Coordinator
Apr. 2018 - Jun. 2019Houston, TexasReceived promotion from previous job title. Manage day to day operations on Social Media channels. Create engaging content. Consult analytics to see where improvements can be made. Respond to reviews in a timely manner. Create and manage LinkedIn Campaigns for lead generation. Create luncheon events and execute email campaigns. Optimize campaigns for optimal SEO exposure. Write and format blogs and press releases to generate website conversion.
American Red Cross, Vermont & the New Hampshire Valley RegionMarketing and Communications Specialist
Dec. 2017 - Jul. 2020RemoteMaintain social media channels, create content, monitor feeds, create eye catching posts and blogs.
O'ConnorSocial Media Customer Service Representative
Jul. 2017 - Apr. 2018Houston, TexasMonitor social media channels and live chat message boards. Answer phone when needed.
Lift a VillageSocial Media Specialist
Jun. 2017 - Dec. 2017RemoteMaintain social media channels, create and post engaging content, create new marketing strategies, collaborate with graphic designer to create vision and brand awareness.
HomeAway.comCustomer Service Representative
Aug. 2016 - Jul. 2017Austin, Texas AreaProvide exceptional customer service while meeting all metrics set forth by company. Mentor with social media and employer branding team on various project and sample content weeks.
Contempo Florida HolidaysOwner Relations and Accounting
Jun. 2014 - Aug. 2016Closing owner statements each month, maintain owner bill payments, apply and renew mandated licenses, sign up new owners onto management, create marketing emails and mailers for Owners Club of Florida, answer phone calls and transfer where necessary.
Publix Super MarketsPharmacy Technician
Nov. 2013 - Mar. 2014Cocoa BeachMaintained focus in filling various prescriptions for customers, applied the appropriate insurance, maintained government standards on inventory
University of Central FloridaAnimal Care Technician Intern
May. 2012 - Nov. 2012Orlando, Florida AreaProvided care to lab animals, maintained safety and research protocols in cleaning and changing cages following GMPs and SOPs, sanitized and built new cages, documented any changes in any of the animals, maintain a log of daily activities.
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