University of RedlandsGym Receptionist
Sep. 2021 - Apr. 2025University Of Redlands• Provide exceptional customer service experience to all users of the facility • Creating an excellent first impression of the gym by providing a warm welcome • Handling telephone enquiries • Maintaining a clean and tidy environment • Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant department • Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager