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Work Background
Mizuho OSITechnical Writer
May. 2019 - May. 2025Union City, California, United StatesI initially joined Mizuho OSI as a temp through Eastridge Workforce Solutions and transitioned into a permanent position in January 2020. As part of the technical writing team, I collaborate on managing 20+ user manuals and 100+ IFUs in approximately 19 languages, ensuring accuracy, compliance, and quality. I supported the transition from FrameMaker and Microsoft Word to a DITA framework. I also work closely with cross-functional teams to drive digital transformation initiatives and maintain compliance with global regulatory standards.
CloudCC Inc.Technical Writer
Sep. 2018 - Mar. 2019Pleasanton, CAAt this CRM startup, I planned, wrote, and edited content across the product experience. This included everything from interface language and product educational materials to product names, ensuring consistency and clarity throughout.
L.E.N. Business and Language InstituteEnglish Language Instructor
Mar. 2017 - May. 2018San Francisco, CAI prepared and delivered English language lessons to adult refugees, tailoring my teaching methods to accommodate their unique backgrounds and learning needs. I collaborated closely with other instructors and department heads to ensure our students received the support needed to succeed in their new environment.
Hild József Építőipari SzakközépiskolaStudent Teacher
Feb. 2016 - Mar. 2016Győr, HungaryDuring my Master's degree practicum, I taught English to Hungarian high school students. This experience gave me hands-on teaching practice and insight into adapting lessons to different learning styles in the classroom.
Kaman's Art Shoppes, IncSupervisor/Videographer
Apr. 2011 - Jul. 2015Santa Clara, CAI started out as a Cashier/Body Artist in the Body Art department at Kaman's Art Shoppes, a vendor at California's Great America. After a while, I transferred to the Videography department, where I could put my video editing and filming skills to work. In my third year, I was promoted to Supervisor, and under my leadership, our team achieved high sales during the Summer of 2014. It was an exciting opportunity to combine my creative skills with leadership experience.
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