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Work Background
Administrative Program Coordinator
The University of Connecticut Health CenterAdministrative Program Coordinator
May. 2025Farmington, Connecticut, United StatesMedicine - Administration: • Directs the work flow and supervises the necessary administrative paperwork, records, complex filing systems to support a program, including fiscal, staff and student records; • Assists in planning outreach programs, conferences, meetings, seminars, with responsibility to make all necessary arrangements including travel; coordinates events and details; • Recruiting, training, supervising and evaluating clerical and/or student staff • Collaborating with state/federal/international agencies and institutions as appropriate; • Acts for and regularly makes decisions in the managers absence within prescribed limits of authority; • Represents the department head to other university offices, the public or outside agencies in matters of administrative consequence • Drafts budgets, which usually involve external funding; prepares budget summaries and long-range budget projections; • Manages approved budget making decisions related to the appropriateness of requested expenditures; • Arranges for international fiscal transactions as required; • In a clinical area, may monitor compliance with protocols by assuring appropriateness and eligibility of subjects, reviewing for appropriateness of tests and making follow-up appointments; organizes clinical/laboratory data for clinical research protocols
Public Health Research Practicum
The Jackson LaboratoryPublic Health Research Practicum
May. 2024Farmington, Connecticut, United StatesA pilot study investigating parents’ perspectives on whole genome sequencing in newborn screening Advisors: Kunal Sanghavi, MBBS, MS, CGC and Melissa Kelly, PhD, HCLD/CC (ABB) • Conducting comprehensive literature reviews and an epidemiological investigation, analyzing perspectives and trends in health to enhance public health programming. • Translating complex epidemiological data and research findings into actionable insights for stakeholders. • Preparing detailed research reports and data visualizations using computer-based tools to effectively communicate findings and provide actionable recommendations for future research. • Developed a quantitative landscape analysis survey, health promotion materials related to whole genome sequencing in newborn screening and wrote the IRB protocol for the pilot study.
Research Administrator
The Jackson LaboratoryResearch Administrator
Apr. 2023 - May. 2025Farmington, Connecticut, United States• Liaises with the Office of Sponsored Research Administration and Research Program Development to assist with documents for grant submissions including creation of faculty and research staff Biosketches, letters of support, and as needed documents for compliance reporting and progress reports. • Updates faculty web presence, CVs, Biosketches and online databases such as ORCID and PubMed. Assists faculty with submission of manuscripts including providing bibliographic reference material, help with graphics and submission to PubMed for NIH required PMCIDs. • Develops mastery in and performs specialized duties/coordination functions including, but not limited to, support of Seminar Committee, Interest Groups, and research data entry. Provides Standard Operating Procedure for anything outside the bounds of normal administrative assistant work. • Assists labs in ordering supplies; facilitates purchase orders. Provides general computer, fax, printer, scanning, copier, videoconferencing (e.g., Zoom, Teams) and software support to faculty and their staff. • Provide support and assistance in lab budgets; may monitor expenditures for supplies and other administrative expenses to ensure conformance with budget.
Administrative Assistant to the VP of Innovation and Experience
Mount Desert Island HospitalAdministrative Assistant to the VP of Innovation and Experience
Jun. 2022 - Apr. 2023Bar Harbor, Maine, United States• Facilitates sentinel event and root cause analysis (RCA) meetings. Assists with preparing documentation for the State. Handles confidential patient, personnel, and proprietary information appropriately. • Utilizes modern technology to perform data entry and analysis, manage team calendars and create company reports and flowcharts effectively and efficiently. • Prepares purchase orders, work orders, and payroll orders in an accurate and timely manner. • Reconciles weekly/monthly invoices, credit card statements and patient billings. • Arranges travel accommodations and itineraries for incoming interview candidates. • Organizes multiple monthly meetings and maintains minutes and attendance records. • Adaptable to rapid change and resourceful in accomplishing tasks timely through multi-tasking and thinking critically. • Anticipates the needs of leaders and completes important tasks without needing to be asked. • Evaluating workflows, protocols, and information systems to increase operational efficiencies.
Patient Access Supervisor
Maine Coast Memorial HospitalPatient Access Supervisor
Aug. 2019 - May. 2021Ellsworth, Maine• Provides direct oversight of Patient Access teams that complete functions including Centralized Check In/Sign In for outpatient services, registration of outpatient services, ED Registration and Admissions, and switchboard operators • Responsible for providing leadership, support and direction in the application of the Patient Access standards and principles of continuous improvement • Maintaining the processes, data system accuracy and infrastructure ensuring that Northern Light Health receives timely payment for services provided or makes alternative financial arrangements, and that patients receive prompt clinical services • Ensures that the financial goals and objectives based upon the department metrics are achieved monthly for each area of responsibility • Creates an environment where new ideas are encouraged • Reinforces staff involvement in all improvement activities, develops department goals and objectives which support the health system • Maintains a full understanding of each role within the process and its impact on the larger scope of the Revenue Cycle • Reporting to the Patient Access Manager and Patient Access Director
Healthcare Specialist
US ArmyHealthcare Specialist
Jul. 2013 - Sep. 2017Auburn, Maine, United States• Administer emergency medical treatment to battlefield casualties, trainees, and civilian workers • Assist with outpatient and inpatient care and treatment • Interviewing patients and recording their medical histories • Taking patients' temperature, pulse, and blood pressure • Preparing blood samples for laboratory analysis • Keeping health records and clinical files up-to-date • Administering immunizations and medications to patients • Preparing patients, operating rooms, equipment, and supplies for surgery and/or treatment • Administer intravenous solution in the field to soldiers dehydrated from long movements and training

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