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Work Background
PostScriptFounder Director
May. 2024Bengaluru, Karnataka, India
COWRKSGeneral Manager - Transformation
Jan. 2023 - Apr. 2024Bengaluru, Karnataka, India
CoWrksDeputy General Manager - Product Transformation
Mar. 2022 - Dec. 2022Bengaluru, Karnataka, India
Encora Inc.Global Communications Head
Jul. 2018 - Mar. 2021Bengaluru Area, IndiaLed development of global communication strategies and programs covering 35+ geo locations. Key Accomplishments: • Part of core team for corporate rebranding and subsidiary brand integration project • Launched innovative communication platforms to align key messages throughout the organization, including global intranet (4,000+ team members in scope) and interactive corporate newsletter (average rating 4.7 out of 5) • Partnered with the People & Culture team in India to build Great Place to Work® strategy and received certification in the first year of application
Marriott InternationalDirector, BMSC Planning and Service, PMO, Change Management, and Comms, Asia Pacific
Sep. 2017 - Nov. 2017Hong KongDeveloped a robust regional program management and governance process for project intake, tracking and reporting in alignment with business needs.
Marriott InternationalRevenue Management Integration Lead, Asia Pacific
Feb. 2017 - Aug. 2017Hong KongProvided project management support for Revenue Management integration-related projects. Key Accomplishments: • Part of project team for extension of Revenue Management Remote Services to former Starwood hotels in China and APEC • Led communications and change management strategy for BMSC Analytics and Reporting project
Marriott InternationalProject Director – Sales Strategy & Support, Asia Pacific except India
Apr. 2015 - Jan. 2017Bengaluru Area, IndiaLed strategy and support for Sales Performance Management programs for 100+ hotels across Asia Pacific. Key Accomplishments: - Led regional implementation of Salesforce performance reporting platform - Part of core project team for design and implementation of industry-first regional Sales and Revenue Management incentive program
Marriott InternationalProject Manager - Sales Strategy and Support (Consultant)
Apr. 2013 - Mar. 2015Bengaluru Area, IndiaLed strategy and support for Sales Performance programs for 20+ hotels in Thailand and Australia. Key Accomplishments: • Designed and implemented automated cross-sell platform for Australia • Designed and implemented interim, automated sales performance reporting platform for 20+ MI hotels in Thailand and Australia prior to Salesforce implementation • Gamified goal-setting process for sales teams resulting in 61% improvement in on-time completion rates
CapcoOffshore Knowledge Manager
Sep. 2010 - May. 2012Aligned regional KM practices to global strategy, defined end-to-end KM process, and delivered scalable KM infrastructure. Supported Global Marketing Team with India-centric marketing efforts.
TargetStrategy and Planning Analyst
Nov. 2009 - Sep. 2010Established and executed strategic planning process for seven business domains covering 50+ processes.
CapcoSenior PMO Consultant
Oct. 2007 - Nov. 2009Defined and implemented governance framework, processes, and collaboration platforms for client delivery projects.
Capgemini ConsultingPMO Consultant
Jan. 2007 - Jan. 2007Provided PMO support to Telecom, Media and Entertainment vertical.
HPBusiness Planning Analyst/Financial Analyst
Jun. 2003 - Dec. 2006Led SLA governance planning and implementation across General Accounting Operations for key internal and external accounts. In previous roles, handled bank reconciliations for Asia Pacific and European entities including offshore transition and integration of key pre-merger accounts.
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