St. Isabel Polyclinic and LaboratoryMedical Laboratory Manager
Jan. 2018 - May. 2024National Capital Region, Philippineso Operated and maintained laboratory equipment, ensuring routine maintenance and calibration. o Monitored and managed inventory of laboratory consumables and reagents. o Supported lab administrative activities related to purchasing, laboratory information systems, and accreditation. o Ensured compliance with safety regulations and laboratory procedures. o Participated in internal and external quality assurance programs. o Managed operations independently during the owner’s absence, ensuring seamless continuity and growth. o Performed front desk operations, phlebotomy, administrative tasks, social media management, drug testing, and cashiering. o Leveraged 4 years of prior experience as a Customer Service Representative to deliver exceptional client interactions, managing inquiries, appointments, and issue resolutions with professionalism and empathy.