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Work Background
TX ServicesProduct Manager
Jan. 2023Belgrade, Serbia
TX ServicesRequirements Engineer
Mar. 2022 - Jan. 2023
MERASenior QA Engineer
Feb. 2020 - Feb. 2021Serbia- Provide recommendations to improve the development process - Provide exploratory testing for the systems - Write and execute test cases - Performing smoke, regression and acceptance testing - Provide guidance and Supervision to more junior testers - Knowledge of Atlasian toolset - defect tracking tool and test case management tool as well as confluence (wiki) - Provide consistent and clear status in verbal and written communications - Write clear and concise defect reports - Usage of scripts for automated processes (PowerShell, Python) - DB Analysis and tools used: pgAdmin, DBeaver
MERABA
Jan. 2020 - Mar. 2022- Extracted true business needs from a variety of written and verbal requests. - Organized business needs into actionable requirements and Agile SDLC structure. - Led numerous presentations to technical and executive stakeholders. - Researched and presented data analysis reports and data migration plans. - Goal - oriented, customer-centric, helpful, dynamic and hands-on professional with calm demeanor.
MERAQA Engineer
Jan. 2017 - Feb. 2020- Write and execute test cases - Usage of JIRA in tracking defects, and JIRA plugins for tracking test case execution and results - Performing smoke, regression and acceptance testing - Writing test reports
MERA Software ServicesT2 Support Specialist
Feb. 2015 - Jan. 2017- Providing support on English for POS system; - Hardware and Network configuring and troubleshooting; - Providing basic support for Apple based products (iPad,MacMini...);
Orion telekom dooEngineer for Infrastructure Maintenance and Monitoring tools
Feb. 2013 - Feb. 2015- Remote configuration of WiFi links; - Remote maintenance of WiFi links; - Configuring monitoring tools (Nagios, Cacti, PRTG); - Monitoring and problem solving for WiFi anf FO links.
Orion telekom dooJunior Client Service Engineer
Dec. 2012 - Feb. 2013- Remote assistance for business residential regarding DSL, FO and WiFi links; - Remote assistance to colleagues on the field regarding user equipment installation; - Remote configuration and maintenance of residential client's equipment (routers, switches); - Configuring and solving problems for DSL users (DSL routers, DSLAM).
Orion telekom dooLevel 2 Business Customer Care
Jun. 2012 - Dec. 2012- Remote assistance for business clients regarding DSL, FO and WiFi links; - Remote assistance to colleagues on the field regarding user equipment installation; - Remote configuration and maintenance of client's equipment (routers, switches);
Orion telekom dooField Technician
Aug. 2009 - Jun. 2012- Cable management (UTP, power cables, FO); - Installing, configuring and managing WiFi links (Motorola, MikroTik, Cambium); - Installing, configuring and managing DSLAMs for ADSL and VDSL (Tailyn, Zyxell); - Configuring user equipment for WiFi (MikroTik, Ulbiquity, Cambium); - Configuring user equipment for DSL (TPLink, Zyxell);
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