Recycle Track SystemsDirector of Product Management
Jun. 2019 - Nov. 2020New York, New York• Spearheaded the development of an in-house operational platform at Recycle Track Systems, integrating geo-location tracking, CRM, incident management, and dashboards to optimize waste management efficiency.
• Collaborated with key stakeholders to define the company's strategic roadmap, ensuring alignment with business objectives and future growth strategies.
• Enhanced customer satisfaction by implementing manual stop confirmation, reducing false alerts by 60% and improving geo-location accuracy.
• Partnered with key customers to develop a tailored Hauler Application, securing a multimillion-dollar, 3-year account.