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Work Background
PulseProject Delivery Manager
Jul. 2023Mumbai
Delivery SolutionsAgile PMO (Program Manager)
Apr. 2022 - Jul. 2023India- Responsible for the delivery excellence of the product
- Responsible for setting up the different processes for quality delivery and agile transformation.
- Acted as Internal auditor for ISO 27001 to find out possible non conformities and suggestions for improvements.
- Mentoring/coaching team for adopting agile/scrum and to follow the agile processes.
- Coach multiple teams for adopting agile mindset and agile best practices with continuous delivery
- Managing the JIRA as administrator and help development and QA team for any kind of JIRA workflow updates and setting up the rules and restrictions. - Working with the team and management to have a planning forecast and budgeting.
- Streamlining the release management processes.
- Working with TA team for the new hirings and setting up the on boarding plan
- Align with top management to bridge any gap in processes that impact the delivery.
- Setup a complete process and guideline for each team member's L&D goal.
CapgeminiProgram Delivery Manager (Financial Service)
Jul. 2020 - Mar. 2022Managed multiple teams (nearly 80+ engineers) as delivery manager, working with different financial modules like investment, payments, insurance etc for a major European bank. Extensive experience with starting agile/scrum teams from scratch and coaching the teams for adopting agile mindset and created a continuous learning path. Managed multiple scrum/project teams and worked for a European bank to help them with their digital transformation. Major responsibility was to rebuild their Internet banking application using latest framework (Vue.js) and cloud technology (Azure). Supported in the DevOps journey and to make the teams a fully DevOps team.
CapgeminiProgram Manager DCX (Digital Customer Experience)
Sep. 2019 - Jun. 2020IndiaManaged complex digital transformation project that includes salesforce (different modules), tried party tools integration and Cloud migration from on premises to Azure cloud. Worked with a diversified cross functional and distributed teams located in different geographies.
EXFOProduct Specialist/Technical Program Manager
Jan. 2013 - Aug. 2019IndiaHandling product roadmap and supporting critical customer escalations and their requirement in the simulator portfolio. Responsible for the complete SDLC, starting from the project inception phase to the smooth delivery to the customers. Managing different cross functional teams based at different geographical locations and coordinating with different internal teams like PLM, system engineering, Scrum team to achieve the common goal. Delivered Nb-IoT (Narrow band Internet of Things), eMTC (enhanced Machine Type Communication), VoLTE (Voice over LTE) technologies with virtualization (like vEPC, eNB VNF etc) over VMware and OpenStack platform. Program-managed across different teams as well as Business Partner; drove scope, schedule and risk management to deliver the 5G SA solution on time. Established and reinforced Scrum /Agile based development process that focuses on solving customer pain points and lunch product early to market.
NetHawk Networks India Pvt LtdTech Architect/ Head- QA
Jul. 2009 - Jan. 2013Bhubaneshwar Area, IndiaManaged different QA team, worked for five different product lines and different technologies. Streamline the QA team to adopt the new evolved technologies like IMS, VoLTE and LTE by introducing new processes and tools. Led the team for creating the automation framework to test the EAST product functionality and reduces the manual testing effort. Accelerated the implementation of the TL9000 quality process to better management of the customer issues. Introduced and migrated to the new issue and project tracking software (JIRA) by replacing the old tools.
NetHawk Networks India Pvt LtdChief Engineer (IMS)
Jul. 2005 - Jun. 2009IndiaWorked as a Chief Engineer for IMS Tester.
Designed and developed the CSCFs to test the SIP UEs and PoC server.
Integrate and complete the acceptance of the product at Nokia, Helsinki research center.
Managed and mentored an excellent team of developers
NetHawk Networks India Pvt LtdTechnical Specialist/Technical Lead
Jan. 2001 - Jun. 2005Developed the simulation of different network nodes of IMS architecture that uses MGCP, MEGACO and H232 protocols. Developed the test platform (Test Scripts) for testing different network nodes. Led the team for creating and managing the verification of Nokia PoC server using SIP protocol. Led the verification team and responsible for creating the test framework for verification of functionalities of EAST test tool.
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