TLScontactOperations Executive
Sep. 2022 - Dec. 2024Lagos, NigeriaHandle the day to day Visa applications in compliance with Standard Operations Procedures. Supporting completion and checking of applications, obtaining biometric data, other documentation and data entry procedures. Following an established and defined filing and administration process, guided by a computer based system. Ensure engagement with applicants providing first-class service and positive customer experience. Support colleagues to develop and implement continuous improvement initiatives.