Hope Davis - Suicide prevention program manager, US Army Reserves

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Work Background

United States Army ReserveSuicide Prevention Program Manager

Sep. 2019Fort Lee, VirginiaAnalyzes reports and statistical data in relation to pertinent information on behavioral and environmental factors; the assessment or prediction of their interaction under varying conditions; and the effectiveness of current and proposed risk reduction measures and programs. Participates with military and government agencies in definition of research requirements, research utilization planning, and establishing objectives and policies pertaining to risk reduction. Maintains access to databases in order to evaluate community health risk patterns. Integrates organizational efforts and all relevant agency representatives in development of suicide prevention and risk reduction goals and objectives for the division. Conducts suicide prevention inspections of units to ensure deficiencies are routinely addressed. Develops and routinely evaluates suicide prevention program goals and objectives for the organization. Develops clear concepts for operations as well as policies and procedures to control and monitor execution. Identifies trends relative to suicides and suicidal ideations within the organization. Analyzes reports and statistical data to develop best practices and lessons learned to mitigate high risk behaviors. Briefs all division command teams on unit compliance with established training objectives related to suicide prevention. Serves as the suicide prevention program advisor for commanders, committees, and task forces that relate to community health promotion. Evaluates investigations and develops summaries to senior leadership. Recommends policy, procedures, and methodologies to the commander to assist them in reducing both the probability and severity of high-risk behaviors. Communicates and coordinates with command and agency staff to integrate a community approach to suicide prevention in accordance with all applicable Army regulations. Manages and tracks budget for resources required to provide program events, educational materials, and training aids.

US ArmyArmy Community Service Specialist

Nov. 2018 - Aug. 2019Camp Zama, JapanServed as an advisor to the Garrison Command regarding newcomer and sponsorship information, services, and training. Routinely briefed senior command regarding family and command program effectiveness, training standards, and partnerships. Tracked and managed the relocation budget (about $20,000) and assets (about $30,000) assigned to the ACS programs to include resources, extensive inventory of essential household items, and event materials. Decreased the cost of newcomers’ orientation by 55% through improved accounting and better allocation of resources to ensure the sustainability of the program in its entirety. Briefed commands on the benefits of family program participation while realizing the hardships likely to occur if no action is taken. Implemented the Army Managers’ Internal Control Program (MICP) to ensure program compliance with guidelines, regulations, and laws of all programs throughout the family center. Evaluated feedback regarding sponsorship and newcomers’ orientation effectiveness in order to develop summaries to brief senior leadership as well as adjust or modify related trainings and events. Arranged, provided, and presented executive summaries, technical briefs, policy letters, story boards, orientations, trainings, and workshops on topics such as sponsorship, newcomers’ orientation, repatriation, relocation, finances, employment, Exceptional Family Member Program, and Army Volunteer Corp. Instructed, directed, and modified Japan Specific Sponsorship Training for Soldiers and Civilians while partnering with Family and Morale, Welfare and Recreation (MWR) programs to ensure trained sponsors have the necessary support to carry out their sponsorship duties. Maintained certification for the active information displayed on the Military Installations page for Camp Zama. Routinely monitored Garrison and MWR websites for accurate relocation and family program information.

US ArmyRelocation, Referral and Outreach Program Specialist

Aug. 2017 - Nov. 2018US Military Posts in the Pacific• Provided information, assistance, and supportive services related to relocation for Soldiers, civilians, and their families. • Advises customers through referrals for work-life services and programs, and coordinates for installation-wide outreach through events, activities, and social media. • Assessed need for social services assistance such as personal finance management, community life assistance, emergency and crisis assistance, and personal and family readiness. • Facilitated the Community Newcomers Orientation (CNCO) to ensure that 100% of the new personnel assigned to Camp Zama are presented with information regarding base-wide programs and services, receive an introductory cultural meal, and a comprehensive tour of both on base and the local train system. Decreased the cost of CNCO by 55% through improved accounting and better allocation of resources to ensure the sustainability of the program in its entirety. • Managed the relocation budget and assets assigned to the Army Community Service programs to include resources, extensive inventory of essential household items, and event materials. • Implemented the Army Managers’ Internal Control Program (MICP) to ensure program compliance with guidelines, regulations, and laws. • Incorporated customer feedback on program development with a response time of 72 hours to support the needs of the community. • Facilitated, directed, and modified Japan Specific Sponsorship Training for Soldiers and Civilians while partnering with MWR programs to ensure trained sponsors have the necessary support to carry out their sponsorship duties. • Facilitated the Relocation Readiness Coordinating Committee by providing recommendations to the installation leadership regarding community responses to resources and support services, while taking direction to implement necessary changes to ensure that the policies are meeting the needs of the community.

US ArmyInformation & Referral Volunteer

Dec. 2016 - Aug. 2017Camp Zama, Japan• Served as frontline customer service and outreach professional. • Evaluates individuals and families in need of social services assistance and refer to appropriate resources. • Provided relocation information, assistance, counseling, and referrals to inbound and outbound personnel. • Developed and facilitated organizational outreach by analyzing customer needs through the use of social media. • Developed marketing strategies through the use of social media and the design and distribution of individually tailored welcome packets. • Improved efficiency through an innovated reorganization of filing systems within different programs. • Interfaced and represented organization with clients and service providers both in person and telephonically.

Johnson Law CenterLegal Assistant

Jan. 2016 - Nov. 2016Gloucester, VA• Maintained adherence to public law through receipt and filing of changes to regulatory publications. • Interpreted established guidance in developing and implementing responses to problematic areas. • Received, typed, and filed correspondence, records, and reports; screened material prior to distribution for suspense dates. • Scheduled and managed appointments while providing feedback on time, participants, and location to meet customer needs. • Established and maintained a system on items requiring a timely response and ensured that all suspense’s were met. • Executed administrative requirements including preparing and entering time sheets; ordering and filing directives, handbooks, policy letters, and forms; and conducting periodic inventory of files. • Greeted visitors and received phone calls, ascertaining the nature of requests and directing callers to appropriate support service.

US ArmyWatercraft Operator

Feb. 2009 - Jul. 2010Fort Eustis, VA• Managed the watercraft office which included receiving and filing correspondence, records, and reports while maintaining records by performing periodic inventory of files and removing outdated information. • Prepared and screened all general correspondence, reports and material prior to distribution. • Tracked and monitored the whereabouts of all U.S. watercraft in the Atlantic region and briefed as needed to the command group. • Operated and maintained lifeboats and firefighting equipment, kept charts, publications and orders well-organized and documented, and kept the vessel's logbook.