AccentureTeam Lead, Procure to Pay (P2P)
Apr. 2003 - Sep. 2006Bengaluru Area, IndiaTeam Lead in Accounts Payable (P2P) process of a large Multinational Bank. Involved in Planning and Management functions of the Account - People Management, Quality Improvement Plan, Project Management etc. Responsible for transitioning the work from UK, Spain and Germany. Handled invoice processing, Reporting and Vendor Master Data teams. Worked closely with client in implementation of new workflow Part of the Core team responsible for transitioning Insurance, Banking, P2P and Finance Projects. Was involved in implementing SAP ERP and, assisted in re-designing the existing workflow for the client C-SAT score was consistently maintained at 8 and above (out of 10) Ensuring Global Service Delivery Standards and Processes so as there in no business impact for the customer. Review, streamline, standardize, improve and recommend changes to systems and procedures to promote accuracy of information and efficiency in processing while maintaining appropriate internal controls. Responsible for the reviewing the outputs, improvement plans, implementation and creating new process for the internal operation.